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How a public relations specialist can use AI, task by task

O*NET 27-3031.00: Public Relations SpecialistsMedian pay $74,750/year (BLS, May 2025)18 tasksJob Zone 4: Considerable preparation

Promote or create an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media. May specialize in using social media.

Type your own title and every prompt on this page updates to match. Also called: Communications Specialist, Community Relations Coordinator, Corporate Communications Specialist, Information and Communications Specialist, Media Relations Specialist, Public Affairs Specialist, Public Information Officer, Public Information Specialist, Public Relations Coordinator (PR Coordinator), Public Relations Specialist (PR Specialist).

Where AI fits in this job

AI-ready 41%AI-assist 46%Stays human 13%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 7 AI-ready, 9 AI-assist and 2 human-led tasks out of 18. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 7

AI produces a usable first pass. You review it, fix it and own it.

Post and update content on the company's Web site and social media outlets.

Daily

AI generates ideas and first drafts to choose from.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 80% of those conversations; the rest were back-and-forth with the person. This label was updated from real usage data.

Show prompt & steps

AI is a brainstorming partner and first-draft machine for copy, concepts and variations. Your taste and judgment pick the winner.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to post and update content on the company's Web site and social media outlets.

Context: We use Adobe Photoshop and Adobe Creative Cloud software; the work draws on communications and media, sales and marketing and administration and management.
Product or event: [describe]
Channel and audience: [web, social, print]

Write 10 headline and copy options from safe to bold. Give 10 quite different options from safe to bold, then develop the best 2.

10-minute exercise: Promotional copy

Step 1Pick a real example: the next time you post and update content (today).
Step 2Fill in [Product or event] and [Channel and audience] with the real details, then run the prompt.
Step 3Check every claim is true before posting.

Check the usage rules for AI images and text in your field, and make sure the final work is original.

Importance 4.4/5 · core task · O*NET work activity: Write advertising or promotional material..

Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.

Weekly

AI drafts the plan, schedule or checklist for you to adjust.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 29% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to plan or direct development or communication of programs to maintain favorable public or stockholder perceptions of an organization's accomplishments, agenda, or environmental responsibility.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, sales and marketing and administration and management.
What I'm promoting: [product, craft, image project]
Audience and channels: [who, where]

Suggest packaging, display, pricing and promotion ideas with a simple calendar. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Promotion plan

Step 1Pick a real example: the next time you plan or direct development or communication of programs (this week).
Step 2Fill in [What I'm promoting] and [Audience and channels] with the real details, then run the prompt.
Step 3Try one this month and track sales.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.4/5 · core task · O*NET work activity: Develop promotional strategies or plans..

Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.

Monthly

AI drafts the plan, schedule or checklist for you to adjust.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 37% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, sales and marketing and administration and management.
What I'm promoting: [product, craft, image project]
Audience and channels: [who, where]

Suggest packaging, display, pricing and promotion ideas with a simple calendar. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Promotion plan

Step 1Pick a real example: the next time you study the objectives, promotional policies and needs of organizations.
Step 2Fill in [What I'm promoting] and [Audience and channels] with the real details, then run the prompt.
Step 3Try one this month and track sales.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.1/5 · core task · O*NET work activity: Develop promotional strategies or plans..

Prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.

Monthly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 40% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to prepare or edit organizational publications, such as employee newsletters or stockholders' reports, for internal or external audiences.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Text: [paste]
Audience and purpose: [who reads it and why]

Edit for clarity, structure and tone. Show changes as a list with reasons, then the clean version.

10-minute exercise: Edit for clarity

Step 1Pick a real example: the next time you prepare or edit organizational publications. Leave out names and identifying details.
Step 2Paste it into [Text] and fill in [Audience and purpose].
Step 3Accept only the edits you agree with and check facts weren't changed.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.9/5 · core task · O*NET work activity: Edit written materials.. Also involves: Write informational material..

Develop plans or materials to communicate organizational activities that are beneficial to the environment, public safety, or other important social issues.

Monthly

AI turns complex material into plain-language handouts.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 38% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI is great at turning complicated material into plain-language guides, handouts, FAQs and how-tos for a specific audience. You check it's accurate.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to develop plans or materials to communicate organizational activities that are beneficial to the environment, public safety, or other important social issues.

Context: We use Social media sites and Adobe ActionScript; the work draws on communications and media, sales and marketing and administration and management.
Subject: [property, layout, item]
Details: [paste notes]
Reader: [describe]

Write a clear description for the reader. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Informational write-up

Step 1Pick a real example: the next time you develop plans or materials.
Step 2Fill in [Subject], [Details] and [Reader] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it. Check it against the manufacturer's manual and your site procedure before you rely on it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 3.8/5 · core task · O*NET work activity: Write informational material..

Consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.

Monthly

AI drafts the plan, schedule or checklist for you to adjust.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 42% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to consult with advertising agencies or staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, sales and marketing and administration and management.
What I'm promoting: [product, craft, image project]
Audience and channels: [who, where]

Suggest packaging, display, pricing and promotion ideas with a simple calendar. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Promotion plan

Step 1Pick a real example: the next time you consult with advertising agencies or staff.
Step 2Fill in [What I'm promoting] and [Audience and channels] with the real details, then run the prompt.
Step 3Try one this month and track sales.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.4/5 · core task · O*NET work activity: Develop promotional strategies or plans..

Develop marketing campaigns for environmental technologies or services.

A few times a year

AI drafts the plan, schedule or checklist for you to adjust.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to develop marketing campaigns for environmental technologies or services.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, sales and marketing and administration and management.
What I'm promoting: [product, craft, image project]
Audience and channels: [who, where]

Suggest packaging, display, pricing and promotion ideas with a simple calendar. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Promotion plan

Step 1Pick a real example: the next time you develop marketing campaigns.
Step 2Fill in [What I'm promoting] and [Audience and channels] with the real details, then run the prompt.
Step 3Try one this month and track sales.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 2.8/5 · O*NET work activity: Develop promotional strategies or plans..

AI can help you prep these 9

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Respond to requests for information from the media or designate an appropriate spokesperson or information source.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to respond to requests for information from the media or designate an appropriate spokesperson or information source.

Context: We use Salesforce software and Social media sites; the work draws on communications and media, sales and marketing and administration and management.
Topic: [flower care, program info]
Audience: [customers, parents]

Write short tips and answers. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Customer education

Step 1Pick a real example: the next time you respond to requests (this week).
Step 2Fill in [Topic] and [Audience] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.5/5 · core task · O*NET work activity: Provide educational information to the public..

Write press releases or other media communications to promote clients.

Weekly

AI generates options and references; taste and the final call are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 34% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to generate lots of options, references and rough mock-ups fast. The craft, the taste and the final call are what make it yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to write press releases or other media communications to promote clients.

Context: We use Adobe Photoshop and Adobe Creative Cloud software; the work draws on communications and media, sales and marketing and administration and management.
Product or event: [describe]
Channel and audience: [web, social, print]

Write 10 headline and copy options from safe to bold. Give 10 quite different options from safe to bold, then develop the best 2.

10-minute exercise: Promotional copy

Step 1Pick a real example: the next time you write press releases or other media communications (this week). Leave out names and identifying details.
Step 2Fill in [Product or event] and [Channel and audience] with the real details, then run the prompt.
Step 3Check every claim is true before posting.

Check the usage rules for AI images and text in your field, and make sure the final work is original.

Importance 4.4/5 · core task · O*NET work activity: Write advertising or promotional material..

Confer with other managers to identify trends or key group interests or concerns or to provide advice on business decisions.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to confer with other managers to identify trends or key group interests or concerns or to provide advice on business decisions.

Context: We use Twitter and Cisco Webex.
Project: [campaign, merchandise feature]
Partners: [sales, bankers, advertising]

Draft a coordination message and plan. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Marketing collaboration

Step 1Pick a real example: the next time you confer with other managers to identify trends or key.
Step 2Fill in [Project] and [Partners] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 4.2/5 · core task · O*NET work activity: Collaborate with others in marketing activities..

Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.

Monthly

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, sales and marketing and administration and management.
Production or event: [describe]
Resources: [crew, equipment, budget]

Plan logistics, schedule and budget. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Production logistics plan

Step 1Pick a real example: the next time you arrange public appearances, lectures and contests. Leave out names and identifying details.
Step 2Fill in [Production or event] and [Resources] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.9/5 · core task · O*NET work activity: Coordinate logistics for productions or events..

Confer with production or support personnel to produce or coordinate production of advertisements or promotions.

Monthly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to confer with production or support personnel to produce or coordinate production of advertisements or promotions.

Context: We use Twitter and Cisco Webex.
Project: [campaign, merchandise feature]
Partners: [sales, bankers, advertising]

Draft a coordination message and plan. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Marketing collaboration

Step 1Pick a real example: the next time you confer with production. Leave out names and identifying details.
Step 2Fill in [Project] and [Partners] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.5/5 · core task · O*NET work activity: Collaborate with others in marketing activities..

Prepare or deliver speeches to further public relations objectives.

A few times a year

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to prepare or deliver speeches to further public relations objectives.

Context: We use Salesforce software; the work draws on communications and media, sales and marketing and administration and management.
Show or event: [describe]
Audience: [describe]

Write intros, transitions and ad-lib prompts. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Show introductions

Step 1Pick a real example: the next time you prepare or deliver speeches.
Step 2Fill in [Show or event] and [Audience] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 3.4/5 · core task · O*NET work activity: Inform viewers, listeners, or audiences..

Plan or conduct market or public opinion research to test products or determine potential for product success, communicating results to client or management.

A few times a year

AI gets you up to speed; confirm findings with records or people.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 65% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to plan or conduct market or public opinion research to test products or determine potential for product success, communicating results to client or management.

Context: The work draws on communications and media, sales and marketing and administration and management.
Product: [what it is]
Question: [audience, demand, pricing, safety]

Suggest research methods, survey questions, public data sources, and how to segment the audience. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Market research plan

Step 1Pick a real example: the next time you plan or conduct market or public opinion research. Leave out names and identifying details.
Step 2Fill in [Product] and [Question] with the real details, then run the prompt.
Step 3Run one quick method it suggests and see what you learn.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.8/5 · core task · O*NET work activity: Conduct market research..

Purchase advertising space or time as required to promote client's product or agenda.

A few times a year

AI preps talking points and practice; the relationship is yours.

Show prompt & steps

AI preps you: talking points, objection handling, tailored outreach and negotiation scenarios. The relationship and reading the room are yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to purchase advertising space or time as required to promote client's product or agenda.

Context: We use Salesforce software and HubSpot software; the work draws on communications and media, sales and marketing and administration and management.
What to promote: [activity, organization]
Audience: [describe]

Draft a promotion message and talking points. Keep claims honest, list likely objections with responses, and role-play the other side so I can practice.

10-minute exercise: Promotion message

Step 1Pick a real example: the next time you purchase advertising space. Leave out names and identifying details.
Step 2Fill in [What to promote] and [Audience] with the real details, then run the prompt.
Step 3Ask for feedback on your answers and write down your best line for the real conversation.

Make sure every claim AI writes about your product is true and allowed. Over-promising is on you.

Importance 2.8/5 · O*NET work activity: Promote products, activities, or organizations..

Coordinate public responses to environmental management incidents or conflicts.

A few times a year

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a public relations specialist. Part of my job is to coordinate public responses to environmental management incidents or conflicts.

Context: We use Twitter and Cisco Webex.
Problem: [disagreement, incident]
Who: [management]

Draft an escalation message. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Escalate a problem

Step 1Pick a real example: the next time you coordinate public responses.
Step 2Fill in [Problem] and [Who] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.6/5 · O*NET work activity: Communicate with management or other staff to resolve problems.. Also involves: Maintain contingency plans for disaster recovery..

These stay human 2

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Face-to-face discussions: every day · Contact with others: contact with others most of the time · Frequency of decisions: once a week or more but not every day · Impact of decisions: important results

Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.

Weekly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a public relations specialist. Part of my job is to establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.

Context: The work draws on communications and media, sales and marketing and administration and management.
Partner: [department, agency, board, community group]
What we both need: [goals, shared work]

Help me prepare for a first or reset conversation: openers, shared goals to name, questions to ask, and a light follow-up plan. Then play the partner.

10-minute exercise: Build a working relationship

Step 1Pick a real example: the next time you establish or maintain cooperative relationships (this week). Leave out names and identifying details.
Step 2Fill in [Partner] and [What we both need] with the real details, then run the prompt.
Step 3After the meeting, send a short follow-up summarizing what you agreed.

Importance 4.2/5 · core task · O*NET work activity: Develop collaborative relationships between departments or with external organizations.. Also involves: Develop business relationships..

Coach client representatives in effective communication with the public or with employees.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a public relations specialist. Part of my job is to coach client representatives in effective communication with the public or with employees.

Context: The work draws on communications and media, sales and marketing and administration and management.
Who I'm coaching: [staff member, teammate; no names]
Skill or goal: [sales tactic, performance]

Prepare open questions, specific feedback, a practice exercise and a follow-up. Then play the person. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Coaching conversation

Step 1Pick a real example: the next time you coach client representatives. Leave out names and identifying details.
Step 2Fill in [Who I'm coaching] and [Skill or goal] with the real details, then run the prompt.
Step 3Agree one thing they'll try before your next check-in.

📊 People already use AI around this task (Anthropic Economic Index, Apr 2026 to May 2026). The task itself stays human-led.

Importance 4.1/5 · core task · O*NET work activity: Coach others..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Coordinationimportance 3.9/5
    Used in: Establishing and Maintaining Interpersonal Relationships
  • Instructingimportance 3.0/5
    Used in: Coaching and Developing Others
  • Learning Strategiesimportance 2.9/5
    Used in: Coaching and Developing Others

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Writingimportance 4.0/5
    Used in: Documenting/Recording Information
  • Active Listeningimportance 4.1/5
    Used in: Communicating with People Outside the Organization
  • Speakingimportance 4.1/5
    Used in: Communicating with People Outside the Organization
  • Critical Thinkingimportance 3.9/5
    Used in: Thinking Creatively

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

Getting into this job

Bachelor's degree is most common (91% of workers)

  • Bachelor's 91%
  • Graduate degree 9%
  • On-the-job training: 1–3 months
  • Related experience: 1–2 years

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Adobe AcrobatAdobe After EffectsAdobe Creative Cloud softwareAdobe IllustratorAdobe InDesignAdobe PhotoshopApple macOSCanvaCascading style sheets CSSCisco WebexFacebookGoogle Analytics