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How a web administrator can use AI, task by task

O*NET 15-1299.01: Web AdministratorsMedian pay $116,580/year (BLS, May 2025)35 tasksJob Zone 4: Considerable preparation

Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.

Type your own title and every prompt on this page updates to match. Also called: Corporate Webmaster, Web Administrator, Web Content Coordinator, Web Content Manager, Web Director, Web Manager, Web Site Manager, Web Technologies Administrator, Webmaster.

Where AI fits in this job

AI-ready 46%AI-assist 52%Stays human 2%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 15 AI-ready, 19 AI-assist and 1 human-led tasks out of 35. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

💪 Lean into these

Core tasks that stay human. These skills get more valuable as the routine work gets automated.

  1. Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.Hands-on work · A few times a year

AI can draft these 15

AI produces a usable first pass. You review it, fix it and own it.

Determine sources of Web page or server problems, and take action to correct such problems.

Daily

AI walks through likely causes and fixes.

Show prompt & steps

Describe the symptoms and error messages and AI walks you through likely causes and step-by-step fixes, most likely first.

Ready-to-use prompt

I work as a web administrator. Part of my job is to determine sources of Web page or server problems, and take action to correct such problems.

Context: We use Linux and UNIX; the work draws on communications and media, computers and electronics and design.
Software: [describe]
Problem: [symptoms]

List diagnostic steps and fixes. Rank causes from most to least likely with a quick test for each, and flag safety risks.

10-minute exercise: Software problem diagnosis

Step 1Pick a real example: the next time you determine sources of Web page or server problems (today).
Step 2Fill in [Software] and [Problem] with the real details, then run the prompt.
Step 3Test the most likely cause first, and stop at anything it flags as a safety risk.

Never follow AI repair steps that bypass safety procedures, lockout/tagout or manufacturer guidance.

Importance 4.3/5 · core task · O*NET work activity: Resolve computer software problems..

Review or update Web page content or links in a timely manner, using appropriate tools.

Daily

AI handles forms, records and routine paperwork for you to verify.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 75% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a web administrator. Part of my job is to review or update Web page content or links in a timely manner, using appropriate tools.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Site: [describe]
Update: [content, domain]

List update steps and checks. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Website update checklist

Step 1Pick a real example: the next time you review or update Web page content or links (today).
Step 2Fill in [Site] and [Update] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.9/5 · core task · O*NET work activity: Update website content..

Track, compile, and analyze Web site usage data.

Weekly

AI finds trends and writes the spreadsheet formulas.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 72% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a web administrator. Part of my job is to track, compile, and analyze Web site usage data.

Context: We use Google Analytics and SAS; the work draws on communications and media, computers and electronics and design.
Site: [describe]
Metrics: [paste visits, conversions, search terms]

Find trends, drop-offs and fixes. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Web analytics review

Step 1Pick a real example: the next time you track, compile, and analyze Web site usage data (this week).
Step 2Fill in [Site] and [Metrics] with the real details, then run the prompt.
Step 3Recompute the most important number yourself before you trust the rest.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.0/5 · core task · O*NET work activity: Analyze website or related online data to track trends or usage..

Document application and Web site changes or change procedures.

Weekly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 87% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a web administrator. Part of my job is to document application and Web site changes or change procedures.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Procedure: [security, installation]
Notes: [paste]

Draft a clear documented procedure. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Procedure documentation

Step 1Pick a real example: the next time you document application and Web site changes or change procedures (this week).
Step 2Fill in [Procedure] and [Notes] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.0/5 · core task · O*NET work activity: Document operational procedures..

Gather, analyze, or document user feedback to locate or resolve sources of problems.

Weekly

AI finds trends and writes the spreadsheet formulas.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 65% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a web administrator. Part of my job is to gather, analyze, or document user feedback to locate or resolve sources of problems.

Context: We use Google Analytics and SAS; the work draws on communications and media, computers and electronics and design.
Problem: [delays, errors, defects, protocol issues]
Data: [paste logs, indicators, printouts]

Find patterns that point to the cause, rank likely causes, and suggest checks and fixes. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Root-cause from data

Step 1Pick a real example: the next time you gather, analyze, or document user feedback (this week).
Step 2Fill in [Problem] and [Data] with the real details, then run the prompt.
Step 3Run the first check it suggests and confirm the cause before fixing.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 3.9/5 · core task · O*NET work activity: Analyze data to identify or resolve operational problems.. Also involves: Document operational activities..

Perform user testing or usage analyses to determine Web sites' effectiveness or usability.

Monthly

AI finds trends and writes the spreadsheet formulas.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a web administrator. Part of my job is to perform user testing or usage analyses to determine Web sites' effectiveness or usability.

Context: We use Google Analytics and SAS; the work draws on communications and media, computers and electronics and design.
Site: [describe]
Metrics: [paste visits, conversions, search terms]

Find trends, drop-offs and fixes. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Web analytics review

Step 1Pick a real example: the next time you perform user testing or usage analyses.
Step 2Fill in [Site] and [Metrics] with the real details, then run the prompt.
Step 3Recompute the most important number yourself before you trust the rest.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.1/5 · core task · O*NET work activity: Analyze website or related online data to track trends or usage..

Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.

Weekly

AI is a patient tutor for new rules and techniques.

Show prompt & steps

AI is a patient personal tutor. It explains new rules, techniques and technology at your level, quizzes you and builds a study plan.

Ready-to-use prompt

I work as a web administrator. Part of my job is to monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.

Context: The work draws on communications and media, computers and electronics and design.
Industry: [describe]
Focus: [technology, best practices]

Summarize trends, what they mean for my role, and sources to follow. Use examples from my line of work, quiz me with 5 questions one at a time, and list trustworthy sources.

10-minute exercise: Industry trend briefing

Step 1Pick a real example: the next time you monitor Web developments (this week).
Step 2Fill in [Industry] and [Focus] with the real details, then run the prompt.
Step 3Check one claim against an official or professional source.

AI's knowledge has a cutoff date. For new regulations and standards, always confirm against the official source.

Importance 3.8/5 · core task · O*NET work activity: Update knowledge about emerging industry or technology trends..

Identify, standardize, and communicate levels of access and security.

Monthly

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a web administrator. Part of my job is to identify, standardize, and communicate levels of access and security.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Area: [online transactions, health data]
Rules: [regulations, standards]

Draft a policy with controls and responsibilities. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Security or privacy policy

Step 1Pick a real example: the next time you identify, standardize, and communicate levels of access and security.
Step 2Fill in [Area] and [Rules] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.5/5 · core task · O*NET work activity: Develop computer or information security policies or procedures..

Back up or modify applications and related data to provide for disaster recovery.

Weekly

AI writes, explains and tests code you review.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 91% of those conversations; the rest were back-and-forth with the person. This label was updated from real usage data.

Show prompt & steps

AI coding assistants can write, explain, test and refactor code from a plain description. You review, test and own what ships.

Ready-to-use prompt

I work as a web administrator. Part of my job is to back up or modify applications and related data to provide for disaster recovery.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
Program: [what it does now]
Change: [new purpose or improvement]

Propose changes, write the diff with tests. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: Modify a program

Step 1Pick a real example: the next time you back up (this week).
Step 2Fill in [Program] and [Change] with the real details, then run the prompt.
Step 3Run the tests yourself and read every line before you'd use it.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 4.6/5 · core task · O*NET work activity: Modify software programs to improve performance.. Also involves: Create electronic data backup to prevent loss of information..

Identify or document backup or recovery plans.

Monthly

AI drafts the plan, schedule or checklist for you to adjust.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a web administrator. Part of my job is to identify or document backup or recovery plans.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, computers and electronics and design.
Systems: [network, telecom, data]
Recovery targets: [RTO, RPO]

Draft a recovery plan with steps, owners and tests. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Disaster recovery plan

Step 1Pick a real example: the next time you identify or document backup or recovery plans.
Step 2Fill in [Systems] and [Recovery targets] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 4.6/5 · core task · O*NET work activity: Maintain contingency plans for disaster recovery.. Also involves: Document operational procedures..

Develop or document style guidelines for Web site content.

Monthly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 36% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a web administrator. Part of my job is to develop or document style guidelines for Web site content.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Project: [system or program]
Changes or procedures: [paste notes, commit summaries]

Draft documentation: overview, procedures, revision history and known issues. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Development documentation

Step 1Pick a real example: the next time you develop or document style guidelines.
Step 2Fill in [Project] and [Changes or procedures] with the real details, then run the prompt.
Step 3Check it against the code or system as it actually works today.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.8/5 · core task · O*NET work activity: Document design or development procedures.. Also involves: Develop specifications or procedures for website development or maintenance..

Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.

Monthly

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a web administrator. Part of my job is to evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.

Context: We use Microsoft SharePoint and Adobe Acrobat.
System: [network, data warehouse, hardware]
What to test: [functions, integration]

Draft test procedures, cases and expected results. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Test procedure

Step 1Pick a real example: the next time you evaluate testing routines or procedures.
Step 2Fill in [System] and [What to test] with the real details, then run the prompt.
Step 3Run the procedure once and fix unclear steps.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.6/5 · core task · O*NET work activity: Develop testing routines or procedures..

Develop testing routines and procedures.

Monthly

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a web administrator. Part of my job is to develop testing routines and procedures.

Context: We use Microsoft SharePoint and Adobe Acrobat.
System: [network, data warehouse, hardware]
What to test: [functions, integration]

Draft test procedures, cases and expected results. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Test procedure

Step 1Pick a real example: the next time you develop testing routines and procedures.
Step 2Fill in [System] and [What to test] with the real details, then run the prompt.
Step 3Run the procedure once and fix unclear steps.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.5/5 · core task · O*NET work activity: Develop testing routines or procedures..

Document installation or configuration procedures to allow maintenance and repetition.

Monthly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 83% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a web administrator. Part of my job is to document installation or configuration procedures to allow maintenance and repetition.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Procedure: [security, installation]
Notes: [paste]

Draft a clear documented procedure. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Procedure documentation

Step 1Pick a real example: the next time you document installation or configuration procedures.
Step 2Fill in [Procedure] and [Notes] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.5/5 · core task · O*NET work activity: Document operational procedures..

Test backup or recovery plans regularly and resolve any problems.

A few times a year

AI drafts the plan, schedule or checklist for you to adjust.

Show prompt & steps

Describe the goal, the people and the constraints, and AI drafts the plan, schedule or checklist. You adjust it to what you know about real life on the ground.

Ready-to-use prompt

I work as a web administrator. Part of my job is to test backup or recovery plans regularly and resolve any problems.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, computers and electronics and design.
Systems: [network, telecom, data]
Recovery targets: [RTO, RPO]

Draft a recovery plan with steps, owners and tests. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Disaster recovery plan

Step 1Pick a real example: the next time you test backup or recovery plans regularly.
Step 2Fill in [Systems] and [Recovery targets] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.9/5 · core task · O*NET work activity: Maintain contingency plans for disaster recovery.. Also involves: Resolve computer software problems..

AI can help you prep these 19

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.

Daily

AI suggests causes to test; the hands-on fix is yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 95% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can suggest likely causes and a diagnostic order to try. Hands-on testing and the final fix are yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.

Context: We use Linux and UNIX; the work draws on communications and media, computers and electronics and design.
System: [files, servers, apps]
Log excerpt: [paste with personal data removed]

Identify suspicious events, likely explanations, and next checks or actions. Rank causes from most to least likely with a quick test for each, and flag safety risks.

10-minute exercise: Security log review

Step 1Take a recent log excerpt with personal data removed. Leave out names and identifying details.
Step 2Fill in [System] and [Log excerpt] with the real details, then run the prompt.
Step 3Verify each finding in the original log before acting.

Never follow AI repair steps that bypass safety procedures, lockout/tagout or manufacturer guidance.

Importance 4.8/5 · core task · O*NET work activity: Monitor the security of digital information.. Also involves: Collaborate with others to resolve information technology issues..

Correct testing-identified problems, or recommend actions for their resolution.

Daily

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 75% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to correct testing-identified problems, or recommend actions for their resolution.

Context: The work draws on communications and media, computers and electronics and design.
System: [describe]
Problems: [describe]

Write a recommendation with options and costs. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: System improvement recommendation

Step 1Pick a real example: the next time you correct testing-identified problems (today).
Step 2Fill in [System] and [Problems] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 4.5/5 · core task · O*NET work activity: Recommend changes to improve computer or information systems.. Also involves: Resolve computer software problems..

Collaborate with development teams to discuss, analyze, or resolve usability issues.

Weekly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to collaborate with development teams to discuss, analyze, or resolve usability issues.

Context: We use Oracle Java and JavaScript.
Issue: [describe]
Who: [vendors, project staff]

Draft a message with facts and needed actions. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: IT issue collaboration

Step 1Pick a real example: the next time you collaborate with development teams (this week).
Step 2Fill in [Issue] and [Who] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 4.2/5 · core task · O*NET work activity: Collaborate with others to resolve information technology issues..

Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.

Weekly

AI drafts clear messages and talking points.

Show prompt & steps

AI can draft updates, emails and talking points so your message is clear and complete. Relationships and real-time calls are yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.

Strategy: [online, marketing]
Teams: [describe]

Draft a message aligning goals and responsibilities. Keep it under 150 words with a clear ask, plus a 2-sentence version for chat.

10-minute exercise: Strategy alignment

Step 1Pick a real example: the next time you collaborate with Web developers (this week).
Step 2Fill in [Strategy] and [Teams] with the real details, then run the prompt.
Step 3Edit it until it sounds like you, then send it yourself.

Never let AI send messages for you. Read every word, because tone mistakes cost trust.

Importance 3.7/5 · core task · O*NET work activity: Collaborate with others to develop or implement marketing strategies..

Identify or address interoperability requirements.

Weekly

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a web administrator. Part of my job is to identify or address interoperability requirements.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, computers and electronics and design.
Project: [system change, network install]
Needs: [users, functions, site]

List hardware, software, cabling and staff needed. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: IT resource requirements

Step 1Pick a real example: the next time you identify or address interoperability requirements (this week).
Step 2Fill in [Project] and [Needs] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.7/5 · core task · O*NET work activity: Identify information technology project resource requirements..

Inform Web site users of problems, problem resolutions, or application changes and updates.

Weekly

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 56% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to inform Web site users of problems, problem resolutions, or application changes and updates.

Context: We use Extensible markup language XML; the work draws on communications and media, computers and electronics and design.
Software: [describe]
Common problems: [list]

Write clear fixes and when to escalate. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Software support answers

Step 1Pick a real example: the next time you inform Web site users of problems, problem resolutions (this week).
Step 2Fill in [Software] and [Common problems] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.6/5 · core task · O*NET work activity: Provide technical support for software maintenance or use..

Set up or maintain monitoring tools on Web servers or Web sites.

Monthly

AI drafts scripts and configs; design and security are yours.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to set up or maintain monitoring tools on Web servers or Web sites.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
Site: [describe]
Goal: [SEO, speed, conversion]

List improvements and code or content changes. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: Website improvement

Step 1Pick a real example: the next time you set up.
Step 2Fill in [Site] and [Goal] with the real details, then run the prompt.
Step 3Run the tests yourself and read every line before you'd use it.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 3.8/5 · core task · O*NET work activity: Design websites or web applications..

Provide training or technical assistance in Web site implementation or use.

Monthly

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 65% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to provide training or technical assistance in Web site implementation or use.

Context: The work draws on communications and media, computers and electronics and design.
Software: [describe]
Common problems: [list]

Write clear fixes and when to escalate. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Software support answers

Step 1Pick a real example: the next time you provide training or technical assistance.
Step 2Fill in [Software] and [Common problems] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.6/5 · core task · O*NET work activity: Provide technical support for software maintenance or use.. Also involves: Train others in computer interface or software use..

Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.

Monthly

AI drafts scripts and configs; design and security are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 99% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
System: [application, network, data processing]
Risks: [what could fail]

Write test cases covering function, performance and security, with expected results and scripts. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: System test plan

Step 1Pick a real example: the next time you test issues.
Step 2Fill in [System] and [Risks] with the real details, then run the prompt.
Step 3Run the tests yourself and read every line before you'd use it.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 4.1/5 · core task · O*NET work activity: Test computer system operations to ensure proper functioning..

Implement updates, upgrades, and patches in a timely manner to limit loss of service.

Monthly

AI drafts scripts and configs; design and security are yours.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to implement updates, upgrades, and patches in a timely manner to limit loss of service.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
System: [network, application]
Threat or change: [describe]

Propose security controls and configuration steps with tests. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: Security measure implementation

Step 1Pick a real example: the next time you implement updates, upgrades and patches.
Step 2Fill in [System] and [Threat or change] with the real details, then run the prompt.
Step 3Test in staging and keep a rollback plan.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 4.2/5 · core task · O*NET work activity: Implement security measures for computer or information systems.. Also involves: Maintain computer networks to enhance performance and user access..

Recommend Web site improvements, and develop budgets to support recommendations.

Monthly

AI helps you prepare clearer wording and likely questions.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to recommend Web site improvements, and develop budgets to support recommendations.

Context: The work draws on communications and media, computers and electronics and design.
System: [describe]
Problems: [describe]

Write a recommendation with options and costs. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: System improvement recommendation

Step 1Pick a real example: the next time you recommend Web site improvements.
Step 2Fill in [System] and [Problems] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 3.9/5 · core task · O*NET work activity: Recommend changes to improve computer or information systems.. Also involves: Manage budgets for appropriate resource allocation..

Develop Web site performance metrics.

Monthly

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to develop Web site performance metrics.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Area: [web, systems]
Goals: [describe]

Draft KPIs with definitions and targets. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: IT performance metrics

Step 1Pick a real example: the next time you develop Web site performance metrics.
Step 2Fill in [Area] and [Goals] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.7/5 · core task · O*NET work activity: Develop performance metrics or standards related to information technology..

Develop or implement procedures for ongoing Web site revision.

Monthly

AI drafts the structure and wording; the specifics and sign-off are yours.

Show prompt & steps

AI can draft the structure and standard wording. The specifics, the judgment calls and the sign-off are yours.

Ready-to-use prompt

I work as a web administrator. Part of my job is to develop or implement procedures for ongoing Web site revision.

Context: We use Microsoft SharePoint and Adobe Acrobat.
Site: [describe]
Requirements: [usability, revisions]

Draft specifications and procedures. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Website specifications

Step 1Pick a real example: the next time you develop or implement procedures for ongoing Web site revision.
Step 2Fill in [Site] and [Requirements] with the real details, then run the prompt.
Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.6/5 · core task · O*NET work activity: Develop specifications or procedures for website development or maintenance..

Check and analyze operating system or application log files regularly to verify proper system performance.

Monthly

AI drafts scripts and configs; design and security are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 90% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to check and analyze operating system or application log files regularly to verify proper system performance.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
System: [application, network, data processing]
Risks: [what could fail]

Write test cases covering function, performance and security, with expected results and scripts. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: System test plan

Step 1Pick a real example: the next time you check and analyze operating system or application log files regularly.
Step 2Fill in [System] and [Risks] with the real details, then run the prompt.
Step 3Run the tests yourself and read every line before you'd use it.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 3.6/5 · core task · O*NET work activity: Test computer system operations to ensure proper functioning.. Also involves: Analyze data to identify or resolve operational problems..

Test new software packages for use in Web operations or other applications.

Monthly

AI drafts scripts and configs; design and security are yours.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to test new software packages for use in Web operations or other applications.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
Software: [describe the feature or change]
Acceptance criteria: [what it must do]

Write test cases (normal, edge, error) and automated test code where it fits. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: Software test cases

Step 1Pick a real example: the next time you test new software packages.
Step 2Fill in [Software] and [Acceptance criteria] with the real details, then run the prompt.
Step 3Run the tests and review every line.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 3.3/5 · core task · O*NET work activity: Test software performance..

Implement Web site security measures, such as firewalls or message encryption.

A few times a year

AI drafts scripts and configs; design and security are yours.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to implement Web site security measures, such as firewalls or message encryption.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
System: [network, application]
Threat or change: [describe]

Propose security controls and configuration steps with tests. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: Security measure implementation

Step 1Pick a real example: the next time you implement Web site security measures.
Step 2Fill in [System] and [Threat or change] with the real details, then run the prompt.
Step 3Test in staging and keep a rollback plan. Check it against the manufacturer's manual and your site procedure before you rely on it.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.2/5 · core task · O*NET work activity: Implement security measures for computer or information systems..

Administer internet or intranet infrastructure, including Web, file, and mail servers.

Weekly

AI drafts scripts and configs; design and security are yours.

Show prompt & steps

AI can draft configurations, scripts and test cases and explain unfamiliar systems. Architecture and security decisions need your expertise.

Ready-to-use prompt

I work as a web administrator. Part of my job is to administer internet or intranet infrastructure, including Web, file, and mail servers.

Context: We use Microsoft Azure software and Microsoft Visual Studio; the work draws on communications and media, computers and electronics and design.
Network: [describe]
Tasks: [backups, upgrades, repairs]

Plan maintenance with scripts and schedule. Propose the approach first, then the code with comments and tests, and point out security risks.

10-minute exercise: Network maintenance plan

Step 1Pick a real example: the next time you administer internet or intranet infrastructure (this week).
Step 2Fill in [Network] and [Tasks] with the real details, then run the prompt.
Step 3Test changes in a maintenance window with rollback.

Don't paste secrets, passwords or proprietary code into tools your employer hasn't approved.

Importance 3.8/5 · O*NET work activity: Maintain computer networks to enhance performance and user access..

Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

Monthly

AI lays out options and timelines to react to.

Show prompt & steps

AI can lay out options, timelines and checklists to react to. Fitting it to your people, budget and situation is your call.

Ready-to-use prompt

I work as a web administrator. Part of my job is to develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

Context: We use Microsoft Project and Microsoft Excel; the work draws on communications and media, computers and electronics and design.
Initiative: [campaign, ads, content strategy]
Goal and budget: [targets]

Draft a plan with channels, timeline, budget split and KPIs. Lay it out as a table with steps, owner, timing and what could go wrong, then list the decisions I still need to make.

10-minute exercise: Marketing initiative plan

Step 1Pick a real example: the next time you develop and implement marketing plans for home pages.
Step 2Fill in [Initiative] and [Goal and budget] with the real details, then run the prompt.
Step 3Cross out anything that won't work on the ground and ask AI to revise with your corrections.

AI doesn't know your people, your site or your history. Treat its plan as a starting point to react to.

Importance 3.2/5 · core task · O*NET work activity: Implement advertising or marketing initiatives..

Evaluate or recommend server hardware or software.

A few times a year

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a web administrator. Part of my job is to evaluate or recommend server hardware or software.

Context: We use Google Analytics and SAS; the work draws on communications and media, computers and electronics and design.
Need: [what we want to do]
Candidates: [tools]

Compare features, cost, integration and risks in a table, and suggest a trial plan. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Software or tool evaluation

Step 1Pick a real example: the next time you evaluate or recommend server hardware or software.
Step 2Fill in [Need] and [Candidates] with the real details, then run the prompt.
Step 3Check pricing and features on vendor sites.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.1/5 · core task · O*NET work activity: Evaluate utility of software or hardware technologies.. Also involves: Provide recommendations to others about computer hardware..

These stay human 1

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Face-to-face discussions: once a week or more but not every day · Contact with others: contact with others most of the time · Impact of decisions: important results

Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.

A few times a year

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a web administrator. Part of my job is to install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.

Context: The work draws on communications and media, computers and electronics and design.
Hardware: [wireless, servers, components]
Environment: [describe]

List install, configuration and tests. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Hardware install plan

Step 1Pick a real example: the next time you install or configure Web server software or hardware.
Step 2Fill in [Hardware] and [Environment] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

📊 People already use AI around this task (Anthropic Economic Index, Apr 2026 to May 2026). The task itself stays human-led.

Importance 3.9/5 · core task · O*NET work activity: Install computer hardware.. Also involves: Install computer software..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Critical Thinkingimportance 4.0/5
    Used in: Working with Computers
  • Reading Comprehensionimportance 3.9/5
    Used in: Working with Computers
  • Active Listeningimportance 3.8/5
    Used in: Providing Consultation and Advice to Others
  • Complex Problem Solvingimportance 3.8/5
    Used in: Working with Computers

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

  • Information Security Analysts7% human-led · Same preparation · $129,180/yr · usually bachelor's degreeSkills to build: Operations Monitoring
  • Computer Network Architects13% human-led · Same preparation · $134,050/yr · usually bachelor's degreeSkills to build: Mathematics, Technology Design, Operations Monitoring
  • Computer and Information Systems Managers30% human-led · Same preparation · $175,140/yr · usually bachelor's degreeSkills to build: Management of Personnel Resources, Management of Financial Resources, Mathematics
  • Search Marketing Strategists11% human-led · Same preparation · $78,760/yr · usually bachelor's degreeSkills to build: Persuasion

Getting into this job

Bachelor's degree is most common (55% of workers)

  • High school or less 5%
  • Certificate or some college 20%
  • Associate's 15%
  • Bachelor's 55%
  • Graduate degree 5%
  • On-the-job training: 1–3 months
  • Related experience: 2–4 years

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Adobe AcrobatAdobe Creative Cloud softwareAdobe IllustratorAdobe InDesignAdobe PhotoshopAJAXAmazon Web Services AWS softwareApache TomcatApple SafariCascading style sheets CSSExtensible markup language XMLGoogle Analytics