Provide customers with general information or assistance.
AI builds you an answer bank; exceptions and the human touch are yours.
Show prompt & steps
Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.
Ready-to-use prompt
I work as a food preparation / serving related worker. Part of my job is to provide customers with general information or assistance. Context: We use Plexis Software Plexis POS and RestaurantPlus PRO; the work draws on food production, customer and personal service and sales and marketing. Service: [describe] Common requests: [list] Write helpful answers. Keep answers to 2-3 sentences and flag any that depend on the situation.
10-minute exercise: General assistance answers
Don't paste customers' personal details into AI tools. Describe the situation instead.
Importance 4.2/5 · O*NET work activity: Provide customers with general information or assistance..