Home › Work activities › Present food or beverage information or menus to customers
O*NET detailed work activityPresent food or beverage information or menus to customers
Stays humanBe there for people
5 jobs10 tasks
This depends on human connection: empathy, trust, being physically present and responding to someone in real time. People can tell the difference.
Part of Provide information to guests, clients, or customers, under the O*NET work activity group Communicating with People Outside the Organization. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 10 stays human).
Tasks built on this activity
- Provide guests with menus.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Describe menu items to customers, or suggest products that might appeal to them.
- Inform customers of daily specials.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Inform patrons of establishment specialties and features.
- Greet and seat guests, and present menus and wine lists.
- Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients.
- Describe and recommend wines to customers.