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How an orderly can use AI, task by task

O*NET 31-1132.00: OrderliesMedian pay $38,290/year (BLS, May 2025)22 tasksJob Zone 2: Some preparation

Transport patients to areas such as operating rooms or x-ray rooms using wheelchairs, stretchers, or moveable beds. May maintain stocks of supplies or clean and transport equipment. Psychiatric orderlies are included in Psychiatric Aides.

Type your own title and every prompt on this page updates to match. Also called: Attendant, Operating Room Assistant, Orderly, Patient Care Assistant (PCA), Patient Care Technician (PCT), Patient Escort, Patient Transporter, Radiology Transporter, Transporter.

Where AI fits in this job

AI-ready 0%AI-assist 3%Stays human 97%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 0 AI-ready, 1 AI-assist and 21 human-led tasks out of 22. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

  1. Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.Answer questions · Weekly

🔒 Many of these tasks involve people's information. Remove names and identifying details before using AI, or use only a tool your employer has approved.

AI can draft these 0

AI produces a usable first pass. You review it, fix it and own it.

None of this job's tasks are here.

AI can help you prep these 1

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Weekly

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as an orderly. Part of my job is to answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.

Context: We use Electronic medical record EMR software and GE Healthcare Centricity EMR; the work draws on customer and personal service and public safety and security.
Calls I get: [patients, customers, callers and what they usually need]
Rules: [what I can and can't say, who to transfer to]

Write a greeting, short answers to the 8 most common requests, and when to transfer or escalate.

10-minute exercise: Phone answers

Step 1Pick a real example: the next time you answer patient call signals (this week). Leave out names and identifying details.
Step 2Fill in [Calls I get] and [Rules] with the real details, then run the prompt.
Step 3Check every answer against your policies, especially anything about health or privacy.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 3.8/5 · O*NET work activity: Answer telephones to direct calls or provide information.. Also involves: Provide basic information to guests, visitors, or clients..

These stay human 21

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Physical closeness to others: very close (near touching) · Using hands on tools and objects: continually or almost continually · Walking or running: continually or almost continually

Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.

Several times a day

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.

Context: The work draws on customer and personal service and public safety and security.
Transfer: [within hospital, between facilities]
Patient needs: [equipment, monitoring, general only]

Make a pre-transfer checklist, handoff points and safety checks. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Patient transfer checklist

Step 1Pick a real example: the next time you transport patients. Leave out names and identifying details.
Step 2Fill in [Transfer] and [Patient needs] with the real details, then run the prompt.
Step 3Compare it with your facility's transfer protocol.

Importance 4.7/5 · core task · O*NET work activity: Move patients to or from treatment areas..

Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.

Several times a day

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.

Context: The work draws on customer and personal service and public safety and security.
Situation: [bed, table]
Equipment: [slide sheets, lifts]

List safe repositioning steps. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Repositioning patients

Step 1Pick a real example: the next time you lift or assist others. Leave out names and identifying details.
Step 2Fill in [Situation] and [Equipment] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.8/5 · core task · O*NET work activity: Adjust positions of patients on beds or tables..

Disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment.

Several times a day

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to disinfect or sterilize equipment or supplies, using germicides or sterilizing equipment.

Context: The work draws on customer and personal service and public safety and security.
Equipment: [wheelchairs, beds, portable devices]
Rules: [infection control]

List cleaning steps and documentation. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Medical equipment cleaning

Step 1Pick a real example: the next time you disinfect or sterilize equipment or supplies.
Step 2Fill in [Equipment] and [Rules] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.7/5 · core task · O*NET work activity: Clean medical equipment..

Clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance.

Several times a day

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to clean equipment, such as wheelchairs, hospital beds, or portable medical equipment, documenting needed repairs or maintenance.

Context: The work draws on customer and personal service and public safety and security.
Equipment: [wheelchairs, beds, portable devices]
Rules: [infection control]

List cleaning steps and documentation. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Medical equipment cleaning

Step 1Pick a real example: the next time you clean equipment.
Step 2Fill in [Equipment] and [Rules] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.7/5 · core task · O*NET work activity: Clean medical equipment..

Carry messages or documents between departments.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to carry messages or documents between departments.

Context: The work draws on customer and personal service and public safety and security.
Job details: [messages or documents: materials, specs, model numbers, site conditions]

Make me a pre-job checklist to carry messages or documents (tools, materials, safety steps), the key measurements or calculations to double-check, and a 3-line template for logging the job when I'm done. Flag anything to check against the manufacturer's manual.

10-minute exercise: Pre-job checklist: messages or documents

Step 1Before you next carry messages or documents, put the real materials, specs and site conditions in [Job details].
Step 2Strike anything that doesn't match your manual or site rules. Add the steps only experience teaches.
Step 3After the job, log it with the 3-line template and note one thing to do faster or safer next time.

📊 People already use AI around this task (Anthropic Economic Index, Apr 2026 to May 2026). The task itself stays human-led.

Importance 4.1/5 · core task · O*NET work activity: Relay information between personnel.. Also involves: Provide information to coworkers..

Change soiled linens, such as bed linens, drapes, or cubicle curtains.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to change soiled linens, such as bed linens, drapes, or cubicle curtains.

Context: The work draws on customer and personal service and public safety and security.
Room type: [patient room, exam room]
Infection control rules: [your facility policy]

Make a cleaning sequence (clean to dirty, high to low) with products and contact times. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Patient room cleaning

Step 1Pick a real example: the next time you change soiled linens (today).
Step 2Fill in [Room type] and [Infection control rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.3/5 · core task · O*NET work activity: Clean patient rooms or patient treatment rooms..

Transport portable medical equipment or medical supplies between rooms or departments.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to transport portable medical equipment or medical supplies between rooms or departments.

Context: The work draws on customer and personal service and public safety and security.
Items: [specimens, pharmacy items]
Rules: [labelling, temperature, documentation]

List handling and handoff steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Specimen transport

Step 1Pick a real example: the next time you transport portable medical equipment or medical supplies (today).
Step 2Fill in [Items] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 3.9/5 · core task · O*NET work activity: Transport biological or other medical materials..

Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.

Context: The work draws on customer and personal service and public safety and security.
Items: [specimens, pharmacy items]
Rules: [labelling, temperature, documentation]

List handling and handoff steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Specimen transport

Step 1Pick a real example: the next time you transport specimens, laboratory items and pharmacy items (today). Leave out names and identifying details.
Step 2Fill in [Items] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.3/5 · O*NET work activity: Transport biological or other medical materials..

Collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to collect and transport infectious or hazardous waste in closed containers for sterilization or disposal, in accordance with applicable law, standards, or policies.

Context: The work draws on customer and personal service and public safety and security.
Waste type: [sharps, bodily fluids, infectious]
Rules: [facility policy, regulations]

Make a handling and disposal checklist with PPE. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Biomedical waste handling

Step 1Pick a real example: the next time you collect and transport infectious or hazardous waste (today).
Step 2Fill in [Waste type] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches. Confirm the rules against the current official source.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.3/5 · O*NET work activity: Dispose of biomedical waste in accordance with standards.. Also involves: Transport biological or other medical materials..

Collect soiled linen or trash.

Several times a day

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to collect soiled linen or trash.

Context: The work draws on customer and personal service and public safety and security.
Waste type: [sharps, bodily fluids, infectious]
Rules: [facility policy, regulations]

Make a handling and disposal checklist with PPE. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Biomedical waste handling

Step 1Pick a real example: the next time you collect soiled linen or trash.
Step 2Fill in [Waste type] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.2/5 · O*NET work activity: Dispose of biomedical waste in accordance with standards..

Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.

Context: The work draws on customer and personal service and public safety and security.
Room type: [patient room, exam room]
Infection control rules: [your facility policy]

Make a cleaning sequence (clean to dirty, high to low) with products and contact times. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Patient room cleaning

Step 1Pick a real example: the next time you clean and sanitize patient rooms, bathrooms and examination rooms (today). Leave out names and identifying details.
Step 2Fill in [Room type] and [Infection control rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.3/5 · O*NET work activity: Clean patient rooms or patient treatment rooms..

Respond to emergency situations, such as emergency medical calls, security calls, or fire alarms.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an orderly. Part of my job is to respond to emergency situations, such as emergency medical calls, security calls, or fire alarms.

Context: The work draws on customer and personal service and public safety and security.
Emergency type: [medical, alarm, threat]
Procedures: [summary]

Run a tabletop scenario with me, asking what I'd do at each step. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Emergency response rehearsal

Step 1Pick a real example: the next time you respond to emergency situations.
Step 2Fill in [Emergency type] and [Procedures] with the real details, then run the prompt.
Step 3Compare your answers with your official procedures. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.3/5 · core task · O*NET work activity: Respond to emergencies to provide assistance.. Also involves: Collaborate with law enforcement or security agencies to respond to incidents..

Provide physical support to patients to assist them to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Daily

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to provide physical support to patients to assist them to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.

Context: The work draws on customer and personal service and public safety and security.
Activities: [transfers, bathing, housework]
Patient needs: [general]

List safe assistance steps. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Daily activity assistance

Step 1Pick a real example: the next time you provide physical support (today). Leave out names and identifying details.
Step 2Fill in [Activities] and [Patient needs] with the real details, then run the prompt.
Step 3Use safe-handling techniques and the care plan.

Importance 4.2/5 · O*NET work activity: Assist patients with daily activities..

Stock utility rooms, nonmedical storage rooms, or cleaning carts with supplies.

Weekly

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to stock utility rooms, nonmedical storage rooms, or cleaning carts with supplies.

Context: The work draws on customer and personal service and public safety and security.
Unit: [rooms, carts]
Par levels: [list]

Make a restock checklist. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Supply restock

Step 1Pick a real example: the next time you stock utility rooms and nonmedical storage rooms (this week).
Step 2Fill in [Unit] and [Par levels] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 3.8/5 · O*NET work activity: Stock medical or patient care supplies..

Restrain patients to prevent violence or injury or to assist physicians or nurses to administer treatments.

Monthly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to restrain patients to prevent violence or injury or to assist physicians or nurses to administer treatments.

Context: The work draws on customer and personal service and public safety and security.
Situation: [positioning, prevent injury]
Policy: [facility rules]

Summarize safe techniques and policy limits. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Safe holding and restraint

Step 1Pick a real example: the next time you restrain patients. Leave out names and identifying details.
Step 2Fill in [Situation] and [Policy] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins. Check it against the manufacturer's manual and your site procedure before you rely on it.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 4.2/5 · O*NET work activity: Hold patients to ensure proper positioning or safety..

Stock or issue medical supplies, such as dressing packs or treatment trays.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to stock or issue medical supplies, such as dressing packs or treatment trays.

Context: The work draws on customer and personal service and public safety and security.
Unit: [rooms, carts]
Par levels: [list]

Make a restock checklist. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Supply restock

Step 1Pick a real example: the next time you stock or issue medical supplies (today).
Step 2Fill in [Unit] and [Par levels] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 3.8/5 · O*NET work activity: Stock medical or patient care supplies..

Position or hold patients in position for surgical preparation.

Weekly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to position or hold patients in position for surgical preparation.

Context: The work draws on customer and personal service and public safety and security.
Situation: [positioning, prevent injury]
Policy: [facility rules]

Summarize safe techniques and policy limits. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Safe holding and restraint

Step 1Pick a real example: the next time you position or hold patients (this week). Leave out names and identifying details.
Step 2Fill in [Situation] and [Policy] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 3.9/5 · O*NET work activity: Hold patients to ensure proper positioning or safety.. Also involves: Adjust positions of patients on beds or tables..

Separate collected materials for disposal, recycling, or reuse, in accordance with environmental policies.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to separate collected materials for disposal, recycling, or reuse, in accordance with environmental policies.

Context: The work draws on customer and personal service and public safety and security.
Waste type: [sharps, bodily fluids, infectious]
Rules: [facility policy, regulations]

Make a handling and disposal checklist with PPE. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Biomedical waste handling

Step 1Pick a real example: the next time you separate collected materials (today).
Step 2Fill in [Waste type] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.2/5 · O*NET work activity: Dispose of biomedical waste in accordance with standards..

Turn or reposition bedridden patients, alone or with assistance, to prevent bedsores.

Weekly

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to turn or reposition bedridden patients, alone or with assistance, to prevent bedsores.

Context: The work draws on customer and personal service and public safety and security.
Situation: [bed, table]
Equipment: [slide sheets, lifts]

List safe repositioning steps. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Repositioning patients

Step 1Pick a real example: the next time you turn or reposition bedridden patients and alone (this week). Leave out names and identifying details.
Step 2Fill in [Situation] and [Equipment] with the real details, then run the prompt.
Step 3Compare it line by line with your protocol. Your protocol always wins.

Importance 4.1/5 · O*NET work activity: Adjust positions of patients on beds or tables..

Transport bodies to the morgue.

Monthly

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as an orderly. Part of my job is to transport bodies to the morgue.

Context: The work draws on customer and personal service and public safety and security.
Items: [specimens, pharmacy items]
Rules: [labelling, temperature, documentation]

List handling and handoff steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Specimen transport

Step 1Pick a real example: the next time you transport bodies.
Step 2Fill in [Items] and [Rules] with the real details, then run the prompt.
Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 3.8/5 · O*NET work activity: Transport biological or other medical materials..

Serve or collect food trays.

A few times a year

Hands-on care. AI only helps with prep, explanations and paperwork.

Show prep prompt & steps

Where AI still helps: AI can help around the care: plain-language explanations for patients, study and revision, checklists and paperwork drafts. Use only tools your employer has approved for health information.

Prep prompt

I work as an orderly. Part of my job is to serve or collect food trays.

Context: The work draws on customer and personal service and public safety and security.
Patients: [general needs, diets]
Setting: [home, facility]

List feeding assistance steps, positioning and choking precautions. Keep it free of any patient details, add plain-language wording I can use with people, and list the warning signs that mean I should escalate.

10-minute exercise: Mealtime support

Step 1Pick a real example: the next time you serve or collect food trays.
Step 2Fill in [Patients] and [Setting] with the real details, then run the prompt.
Step 3Follow each person's care plan and diet orders.

Importance 2.4/5 · O*NET work activity: Feed patients..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Active Listeningimportance 3.1/5
    Used in: Assisting and Caring for Others
  • Speakingimportance 3.0/5
    Used in: Assisting and Caring for Others
  • Social Perceptivenessimportance 3.4/5
    Used in: Assisting and Caring for Others
  • Service Orientationimportance 3.4/5
    Used in: Assisting and Caring for Others

Where you could move

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Getting into this job

High school diploma is most common (89% of workers)

  • High school or less 96%
  • Certificate or some college 4%
  • On-the-job training: up to 1 month
  • Related experience: none

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Microsoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft Windows