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O*NET detailed work activity

Negotiate agreements to resolve disputes

AI preps you: talking points, objection handling, tailored outreach and negotiation scenarios. The relationship and reading the room are yours.

Part of Negotiate contracts or agreements, under the O*NET work activity group Resolving Conflicts and Negotiating with Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 8 AI-assist, 0 stays human).

Tasks built on this activity

• Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.AI-assist Equal Opportunity Representatives and Officers
• Mediate discussions between employer and employee representatives in attempt to reconcile differences.AI-assist Labor Relations Specialists
• Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.AI-assist Labor Relations Specialists
• Negotiate claim settlements or recommend litigation when settlement cannot be negotiated.AI-assist Claims Adjusters, Examiners, and Investigators
• Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or payment plans.AI-assist Credit Counselors
• Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.AI-assist Tax Examiners and Collectors, and Revenue Agents

Tasks where it is part of the work

• Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.AI-assist Claims Adjusters, Examiners, and Investigators
• Establish and maintain tendering process, and conduct negotiations.AI-assist Cost Estimators