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O*NET detailed work activityCollect data about customer needs
AI-assistLook into it
11 jobs11 tasks
AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.
Part of Collect data about consumer needs or opinions, under the O*NET work activity group Getting Information. Individual tasks below can carry a different label when their own wording calls for it (1 AI-ready, 10 AI-assist, 0 stays human).
Tasks built on this activity
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
- Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Collect and evaluate data to determine community program needs.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
Tasks where it is part of the work
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Research the target audience of projects.
- Determine which topics to research, or pursue research topics specified by clients or employers.
- Make decisions that balance the perspectives of private citizens, public officials, and party leaders.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Collect data through surveys or experimentation.