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How a gambling / sports book writer / runner can use AI, task by task

O*NET 39-3012.00: Gambling and Sports Book Writers and RunnersMedian pay $34,980/year (BLS, May 2025)17 tasksJob Zone 2: Some preparation

Post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number-generating equipment and announce the numbers for patrons. Receive, verify, and record patrons' wagers. Scan and process winning tickets presented by patrons and pay out winnings for those wagers.

Your job title Type your own title and every prompt on this page updates to match. Also called: Bingo Caller, Casino Attendant, Casino Floor Runner, Casino Runner, Floor Runner, Gaming Floor Attendant, Keno Attendant, Keno Runner, Racebook Writer, Sportsbook Writer.

Where AI fits in this job

AI-ready 18%AI-assist 20%Stays human 62%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 3 AI-ready, 2 AI-assist and 12 human-led tasks out of 17. This measures where AI can help, not whether the job will disappear.

Information & paperwork

Thinking & planning

People & communication

Leading & teaching

Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.Crunch the numbers · Several times a day
Answer questions about game rules or casino policies.Answer questions · Daily
Collect bets in the form of cash or chips, verifying and recording amounts.Handle the admin · Several times a day

💪 Lean into these

Core tasks that stay human. These skills get more valuable as the routine work gets automated.

Pay off or move bets as established by game rules and procedures.Hands-on work · Hourly or more
Collect cards or tickets from players.Be there for people · Several times a day
Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.Be there for people · Several times a day

Skills to build & where you could move ↓

AI can draft these 3

AI produces a usable first pass. You review it, fix it and own it.

Collect bets in the form of cash or chips, verifying and recording amounts.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a gambling / sports book writer / runner. Part of my job is to collect bets in the form of cash or chips, verifying and recording amounts.

Context: We use Microsoft Excel.
Transactions: [paste daily cash, deposits, bills]
Accounts: [categories]

Categorize transactions, total them and flag anything that doesn't add up. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Account bookkeeping

Step 1Pick a real example: the next time you collect bets.

Step 2Fill in [Transactions] and [Accounts] with the real details, then run the prompt.

Step 3Reconcile with the bank statement before closing the month. Recompute every total yourself.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.3/5 · O*NET work activity: Maintain financial or account records.. Also involves: Conduct gaming transactions..

Record the number of tickets cashed and the amount paid out after each race or event.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a gambling / sports book writer / runner. Part of my job is to record the number of tickets cashed and the amount paid out after each race or event.

Context: We use Microsoft Excel.
Transactions: [paste daily cash, deposits, bills]
Accounts: [categories]

Categorize transactions, total them and flag anything that doesn't add up. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Account bookkeeping

Step 1Pick a real example: the next time you record the number of tickets cashed and the amount.

Step 2Fill in [Transactions] and [Accounts] with the real details, then run the prompt.

Step 3Reconcile with the bank statement before closing the month. Recompute every total yourself.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.5/5 · O*NET work activity: Maintain financial or account records..

Prepare collection reports for submission to supervisors.

Daily

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a gambling / sports book writer / runner. Part of my job is to prepare collection reports for submission to supervisors.

Context: We use Microsoft Word.
Report: [institutional data, project documents]
Data: [paste]

Draft the report with summary and tables. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Operational report

Step 1Pick a real example: the next time you prepare collection reports for submission to supervisors (today).

Step 2Fill in [Report] and [Data] with the real details, then run the prompt.

Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.9/5 · O*NET work activity: Prepare operational reports or records..

AI can help you prep these 2

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.

Several times a day

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a gambling / sports book writer / runner. Part of my job is to compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.

Context: We use Microsoft Excel; the work draws on mathematics and customer and personal service.
Game: [type]
Rules: [payout odds]

Make a payout reference table and check method. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Payout calculation check

Step 1Pick a real example: the next time you compute and verify amounts won or lost.

Step 2Fill in [Game] and [Rules] with the real details, then run the prompt.

Step 3Recompute the most important number yourself before you trust the rest. Recompute every total yourself.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Double-check every number. AI can make arithmetic and rounding mistakes.

Importance 4.3/5 · core task · O*NET work activity: Compute gaming wins and losses.. Also involves: Conduct gaming transactions..

Answer questions about game rules or casino policies.

Daily

AI builds you an answer bank; exceptions and the human touch are yours.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 49% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a gambling / sports book writer / runner. Part of my job is to answer questions about game rules or casino policies.

Context: We use Credit card processing software; the work draws on mathematics and customer and personal service.
Questions: [requests, machine functions]
Facts: [policies]

Write quick answers. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Inquiry answers

Step 1Pick a real example: the next time you answer questions about game rules or casino policies (today).

Step 2Fill in [Questions] and [Facts] with the real details, then run the prompt.

Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 4.6/5 · core task · O*NET work activity: Respond to customer inquiries..

These stay human 12

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Physical closeness to others: moderately close (at arm's length) · Face-to-face discussions: once a week or more but not every day · Dealing with the public: very important

Pay off or move bets as established by game rules and procedures.

Hourly or more

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to pay off or move bets as established by game rules and procedures.

Context: The work draws on mathematics and customer and personal service.
Transactions: [exchange, payouts]
Rules: [procedures]

List steps and verification. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Gaming transactions

Step 1Pick a real example: the next time you pay off (today).

Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 5.0/5 · O*NET work activity: Conduct gaming transactions..

Collect cards or tickets from players.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to collect cards or tickets from players.

Context: The work draws on mathematics and customer and personal service.
Event: [party, show]
Audience: [describe]

Plan games and hosting lines. Then play a guest. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Crowd games plan

Step 1Pick a real example: the next time you collect cards or tickets.

Step 2Fill in [Event] and [Audience] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.4/5 · core task · O*NET work activity: Conduct amusement or gaming activities..

Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.

Context: The work draws on mathematics and customer and personal service.
Game: [type]
Rules: [house rules]

Summarize procedures and announcements. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Game operation routine

Step 1Pick a real example: the next time you start gaming equipment.

Step 2Fill in [Game] and [Rules] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.6/5 · O*NET work activity: Operate gaming equipment..

Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.

Context: The work draws on mathematics and customer and personal service.
Event: [party, show]
Audience: [describe]

Plan games and hosting lines. Then play a guest. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Crowd games plan

Step 1Pick a real example: the next time you conduct gambling tables or games.

Step 2Fill in [Event] and [Audience] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.9/5 · O*NET work activity: Conduct amusement or gaming activities..

Check to ensure that all players have placed their bets before play begins.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to check to ensure that all players have placed their bets before play begins.

Context: The work draws on mathematics and customer and personal service.
Event: [party, show]
Audience: [describe]

Plan games and hosting lines. Then play a guest. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Crowd games plan

Step 1Pick a real example: the next time you check to ensure.

Step 2Fill in [Event] and [Audience] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.6/5 · O*NET work activity: Conduct amusement or gaming activities..

Supervise staff and games and mediate disputes.

Daily

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to supervise staff and games and mediate disputes.

Context: The work draws on mathematics and customer and personal service.
Parties: [agencies, landowners, users]
Issue: [describe]

Prepare a session agenda and techniques. Then play a party. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Mediation session plan

Step 1Pick a real example: the next time you supervise staff and games and mediate disputes (today).

Step 2Fill in [Parties] and [Issue] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.4/5 · O*NET work activity: Mediate disputes.. Also involves: Supervise service workers..

Inspect cards or equipment to be used in games to ensure they are in proper condition.

Daily

Needs your eyes on site. AI can build the checklist and the report.

Show prep prompt & steps

Where AI still helps: AI can build your inspection checklists, explain standards and turn your notes and photos into clean reports.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to inspect cards or equipment to be used in games to ensure they are in proper condition.

Context: The work draws on mathematics and customer and personal service.
Equipment: [describe]
Normal operation: [what good looks like]

Make a daily function checklist. Group it by area, say what 'good' and 'bad' look like for each item, and add a short template for writing up what I find.

10-minute exercise: Equipment function check

Step 1Pick a real example: the next time you inspect cards or equipment (today).

Step 2Fill in [Equipment] and [Normal operation] with the real details, then run the prompt.

Step 3Take it with you next time, tick it alongside your usual routine, and add anything it missed.

Importance 3.8/5 · O*NET work activity: Inspect equipment to ensure proper functioning..

Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.

Several times a day

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.

Context: The work draws on mathematics and customer and personal service.
Game: [type]
Rules: [house rules]

Summarize procedures and announcements. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Game operation routine

Step 1Pick a real example: the next time you operate games.

Step 2Fill in [Game] and [Rules] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 3.2/5 · O*NET work activity: Operate gaming equipment..

Exchange paper currency for playing chips or coins.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to exchange paper currency for playing chips or coins.

Context: The work draws on mathematics and customer and personal service.
Transactions: [exchange, payouts]
Rules: [procedures]

List steps and verification. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Gaming transactions

Step 1Pick a real example: the next time you exchange paper currency (today).

Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 3.2/5 · O*NET work activity: Conduct gaming transactions..

Open or close cash floats or game tables.

Daily

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to open or close cash floats or game tables.

Context: The work draws on mathematics and customer and personal service.
Event: [party, show]
Audience: [describe]

Plan games and hosting lines. Then play a guest. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Crowd games plan

Step 1Pick a real example: the next time you open or close cash floats or game tables (today).

Step 2Fill in [Event] and [Audience] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 3.2/5 · O*NET work activity: Conduct amusement or gaming activities..

Take the house percentage from each pot.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to take the house percentage from each pot.

Context: The work draws on mathematics and customer and personal service.
Transactions: [exchange, payouts]
Rules: [procedures]

List steps and verification. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Gaming transactions

Step 1Pick a real example: the next time you take the house percentage (today).

Step 2Fill in [Transactions] and [Rules] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 3.2/5 · O*NET work activity: Conduct gaming transactions.. Also involves: Calculate financial data..

Compare the house hand with players' hands to determine the winner.

Daily

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to compare the house hand with players' hands to determine the winner.

Context: The work draws on mathematics and customer and personal service.
Event: [party, show]
Audience: [describe]

Plan games and hosting lines. Then play a guest. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Crowd games plan

Step 1Pick a real example: the next time you compare the house hand (today).

Step 2Fill in [Event] and [Audience] with the real details, then run the prompt.

Step 3After the real conversation, write down what worked so you can reuse it.

Importance 2.8/5 · O*NET work activity: Conduct amusement or gaming activities..

Get the full prompt pack for Gambling and Sports Book Writers and Runners

Every task, prompt and 10-minute exercise on this page in one PDF, formatted to print or keep on your desktop. Free.

Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

Active Listeningimportance 3.5/5
Used in: Performing for or Working Directly with the Public
Speakingimportance 3.1/5
Used in: Performing for or Working Directly with the Public
Social Perceptivenessimportance 3.0/5
Used in: Performing for or Working Directly with the Public
Coordinationimportance 3.0/5
Used in: Performing for or Working Directly with the Public

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

Writingimportance 2.9/5
Used in: Documenting/Recording Information
Mathematicsimportance 3.0/5
Used in: Estimating the Quantifiable Characteristics of Products, Events, or Information
Critical Thinkingimportance 2.9/5
Used in: Estimating the Quantifiable Characteristics of Products, Events, or Information
Judgment and Decision Makingimportance 2.6/5
Used in: Estimating the Quantifiable Characteristics of Products, Events, or Information

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

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Your skills already line up
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Skills to build: Time Management
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Skills to build: Time Management, Active Listening
Gambling Change Persons and Booth Cashiers38% human-led · Same preparation · $36,220/yr · usually high school diploma
Your skills already line up

New tasks appearing in this job

O*NET has started tracking 2 new or updated tasks here: 0 AI-ready, 1 AI-assist, 1 stays human. They have no worker ratings yet, so they aren't counted in the bar above.

Provide race or game information to patrons.

New in O*NET

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as a gambling / sports book writer / runner. Part of my job is to provide race or game information to patrons.

Context: We use Credit card processing software.
The questions or requests I get from patrons about race or game information: [list 5-10, in their own words]
Our policies and facts: [hours, prices, rules]

Write a friendly, accurate answer for each, 2-3 sentences, that I can reuse. Flag any question where the right answer depends on the situation, so I handle it personally.

10-minute exercise: Answer bank: race or game information

Step 1List the 5 things patrons asked you most this week about race or game information.

Step 2Put them in [list 5-10] and paste your real policies in [Our policies and facts]. No names or account details.

Step 3Save the answers as snippets in Credit card processing software, and tweak each one the first time you use it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

New O*NET task (07/2014). O*NET hasn't linked it to work activities yet, so it was labelled by hand.

Serve drinks to patrons.

New in O*NET

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a gambling / sports book writer / runner. Part of my job is to serve drinks to patrons.

Context: The work draws on mathematics and customer and personal service.
Service: [counter, tables, institution meal]
Rules: [order accuracy, temperatures, allergens]

Make a service sequence with accuracy checks and allergen handling steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Service flow

Step 1Pick a real example: the next time you serve drinks.

Step 2Fill in [Service] and [Rules] with the real details, then run the prompt.

Step 3Check allergen steps against your food safety policy.

New O*NET task (07/2014). O*NET hasn't linked it to work activities yet, so its label comes from similar tasks, such as “Prepare and serve beverages, such as coffee or fountain drinks.” (Cooks, Fast Food), and was checked by hand. O*NET work activity: Serve food or beverages.. Also involves: Prepare hot or cold beverages.; Process customer bills or payments..

Getting into this job

High school diploma is most common (87% of workers)

High school or less 89%
Certificate or some college 9%
Associate's 3%

On-the-job training: up to 1 month
Related experience: up to 1 month

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Microsoft ExcelMicrosoft Office softwareMicrosoft PowerPointMicrosoft WindowsMicrosoft Word