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How a biological technician can use AI, task by task

O*NET 19-4021.00: Biological TechniciansMedian pay $57,510/year (BLS, May 2025)18 tasksJob Zone 4: Considerable preparation

Assist biological and medical scientists. Set up, operate, and maintain laboratory instruments and equipment, monitor experiments, collect data and samples, make observations, and calculate and record results. May analyze organic substances, such as blood, food, and drugs.

Your job title Type your own title and every prompt on this page updates to match. Also called: Biological Science Lab Tech (Biological Science Laboratory Technician), Biological Science Technician (Biological Science Tech), Biologist Aide, Biologist Technician (Biologist Tech), Environmental Technician (Environmental Tech), Fisheries Biological Technician (Fisheries Biological Tech), Marine Fisheries Technician (Marine Fisheries Tech), Microbiology Technician (Microbiology Tech), Research Assistant, Research Associate.

Where AI fits in this job

AI-ready 27%AI-assist 31%Stays human 42%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 4 AI-ready, 6 AI-assist and 8 human-led tasks out of 18. This measures where AI can help, not whether the job will disappear.

Information & paperwork

Thinking & planning

People & communication

Leading & teaching

Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

Use computers, computer-interfaced equipment, robotics or high-technology industrial applications to perform work duties.Handle the admin · Several times a day
Input data into databases.Write it up · Daily
Keep detailed logs of all work-related activities.Write it up · Daily

💪 Lean into these

Core tasks that stay human. These skills get more valuable as the routine work gets automated.

Conduct research, or assist in the conduct of research, including the collection of information and samples, such as blood, water, soil, plants and animals.Hands-on work · Daily
Clean, maintain and prepare supplies and work areas.Hands-on work · Daily
Set up, adjust, calibrate, clean, maintain, and troubleshoot laboratory and field equipment.Hands-on work · Weekly

Skills to build & where you could move ↓

AI can draft these 4

AI produces a usable first pass. You review it, fix it and own it.

Use computers, computer-interfaced equipment, robotics or high-technology industrial applications to perform work duties.

Several times a day

AI handles forms, records and routine paperwork for you to verify.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 97% of those conversations; the rest were back-and-forth with the person. This label was updated from real usage data.

Show prompt & steps

Forms, records, data entry, scheduling and routine paperwork are where AI saves the most time. It drafts, sorts, extracts and reformats while you verify.

Ready-to-use prompt

I work as a biological technician. Part of my job is to use computers, computer-interfaced equipment, robotics or high-technology industrial applications to perform work duties.

Context: We use Adobe Acrobat and Microsoft Access.
Equipment: [lab robot, AV, system]
Task: [describe]

Write a step-by-step operating guide and troubleshooting tips. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Computerized equipment workflow

Step 1Pick a real example: the next time you use computers, computer-interfaced equipment and robotics or high-technology industrial.

Step 2Fill in [Equipment] and [Task] with the real details, then run the prompt.

Step 3Follow the guide on your next run and fix any wrong step.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 4.1/5 · core task · O*NET work activity: Operate computers or computerized equipment..

Input data into databases.

Daily

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 91% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a biological technician. Part of my job is to input data into databases.

Context: We use Adobe Acrobat and Microsoft Word.
Experiment: [describe]
Data: [paste]

Draft a structured record entry. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Lab or research record

Step 1Pick a real example: the next time you input data (today).

Step 2Fill in [Experiment] and [Data] with the real details, then run the prompt.

Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.3/5 · core task · O*NET work activity: Record research or operational data..

Keep detailed logs of all work-related activities.

Daily

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 95% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as a biological technician. Part of my job is to keep detailed logs of all work-related activities.

Context: We use Adobe Acrobat and Microsoft Word.
Experiment: [describe]
Data: [paste]

Draft a structured record entry. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Lab or research record

Step 1Pick a real example: the next time you keep detailed logs of all work-related activities (today).

Step 2Fill in [Experiment] and [Data] with the real details, then run the prompt.

Step 3Check every fact, name and number against your source before it goes anywhere.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.1/5 · core task · O*NET work activity: Record research or operational data..

Analyze experimental data and interpret results to write reports and summaries of findings.

Weekly

AI finds trends and writes the spreadsheet formulas.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 44% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Paste a spreadsheet or table and ask AI to find trends, outliers and totals, or to write the formula you need. It's like having an analyst on call.

Ready-to-use prompt

I work as a biological technician. Part of my job is to analyze experimental data and interpret results to write reports and summaries of findings.

Context: We use SAS and Statistical software; the work draws on biology, chemistry and computers and electronics.
Study or test: [what was measured and why]
Results: [paste de-identified data or summary]

Explain what the results show, how confident we can be, possible confounders, and what to report or follow up. Say where expert judgment is needed.

10-minute exercise: Interpret study or lab data

Step 1Take one set of results you need to interpret.

Step 2Fill in [Study or test] and [Results] with the real details, then run the prompt.

Step 3Compare its reading with your own and note where you disagree and why.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.1/5 · O*NET work activity: Interpret research or operational data.. Also involves: Research microbiological or chemical processes or structures..

AI can help you prep these 6

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Monitor and observe experiments, recording production and test data for evaluation by research personnel.

Daily

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a biological technician. Part of my job is to monitor and observe experiments, recording production and test data for evaluation by research personnel.

Context: We use SAS and Statistical software; the work draws on biology, chemistry and computers and electronics.
Project or process: [describe]
Standards: [design specs, environmental standards]
Evidence: [test data, observations]

Make a conformance table: requirement, evidence, conforms or not, and next step. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Conformance review

Step 1Pick a real example: the next time you monitor and observe experiments (today). Leave out names and identifying details.

Step 2Fill in [Project or process], [Standards] and [Evidence] with the real details, then run the prompt.

Step 3Check two rows against the source documents.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Importance 4.4/5 · core task · O*NET work activity: Monitor operational procedures in technical environments to ensure conformance to standards..

Monitor laboratory work to ensure compliance with set standards.

Daily

AI does the arithmetic and suggests what to look at; the conclusions are yours.

Show prompt & steps

AI can do the arithmetic, build the spreadsheet formula and suggest what to look at. Deciding what the numbers mean for your situation is still you.

Ready-to-use prompt

I work as a biological technician. Part of my job is to monitor laboratory work to ensure compliance with set standards.

Context: We use Laboratory information management system LIMS and SAS; the work draws on biology, chemistry and computers and electronics.
Project or process: [describe]
Standards: [design specs, environmental standards]
Evidence: [test data, observations]

Make a conformance table: requirement, evidence, conforms or not, and next step. Show your working step by step and give spreadsheet formulas so I can reproduce the numbers.

10-minute exercise: Conformance review

Step 1Pick a real example: the next time you monitor laboratory work to ensure compliance with set standards (today).

Step 2Fill in [Project or process], [Standards] and [Evidence] with the real details, then run the prompt.

Step 3Check two rows against the source documents. Confirm the rules against the current official source.

AI makes arithmetic mistakes. Recompute anything that matters with a spreadsheet formula.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.2/5 · core task · O*NET work activity: Monitor operational procedures in technical environments to ensure conformance to standards..

Examine animals and specimens to detect the presence of disease or other problems.

Daily

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a biological technician. Part of my job is to examine animals and specimens to detect the presence of disease or other problems.

Context: We use SAS and Statistical software; the work draws on biology, chemistry and computers and electronics.
Organism: [species or group]
What to observe: [behaviour, physiology, interactions]

Design an observation protocol: variables, recording method, sampling schedule and references. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Observation study of organisms

Step 1Pick a real example: the next time you examine animals and specimens (today).

Step 2Fill in [Organism] and [What to observe] with the real details, then run the prompt.

Step 3Trial the recording method for one session.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 4.4/5 · core task · O*NET work activity: Examine characteristics or behavior of living organisms..

Participate in the research, development, or manufacturing of medicinal and pharmaceutical preparations.

Daily

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a biological technician. Part of my job is to participate in the research, development, or manufacturing of medicinal and pharmaceutical preparations.

Context: We use SAS and Statistical software; the work draws on biology, chemistry and computers and electronics.
Structure or process: [describe]
Methods available: [instruments, assays]

Outline experiments, controls, expected results, pitfalls, and key references. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Lab study plan

Step 1Pick a real example: the next time you participate in the research and development (today).

Step 2Fill in [Structure or process] and [Methods available] with the real details, then run the prompt.

Step 3Check the controls with a colleague before you start.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 4.4/5 · O*NET work activity: Research microbiological or chemical processes or structures.. Also involves: Conduct research to gain information about products or processes..

Provide technical support and services for scientists and engineers working in fields such as agriculture, environmental science, resource management, biology, and health sciences.

Weekly

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as a biological technician. Part of my job is to provide technical support and services for scientists and engineers working in fields such as agriculture, environmental science, resource management, biology, and health sciences.

Context: We use SAS and Statistical software; the work draws on biology, chemistry and computers and electronics.
Project: [testing, analysis]
My tasks: [describe]

List prep steps and data to collect. Give sources I can check and say clearly when you're unsure.

10-minute exercise: Research assistance plan

Step 1Pick a real example: the next time you provide technical support and services (this week).

Step 2Fill in [Project] and [My tasks] with the real details, then run the prompt.

Step 3Confirm the plan with the engineer or scientist.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.7/5 · O*NET work activity: Assist engineers or scientists with research.. Also involves: Collaborate on research activities with scientists or technical specialists..

Place orders for laboratory equipment and supplies.

Monthly

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as a biological technician. Part of my job is to place orders for laboratory equipment and supplies.

Context: We use Adobe Acrobat and Microsoft Access.
What I need: [parts, lab supplies, materials]
Stock and usage: [current levels, how fast we use them]
Suppliers: [who we buy from]

Make an order list with quantities, a reorder-point table and a requisition template. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Ordering supplies

Step 1Pick a real example: the next time you place orders.

Step 2Fill in [What I need], [Stock and usage] and [Suppliers] with the real details, then run the prompt.

Step 3Check part numbers and approvals before placing the order.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.5/5 · core task · O*NET work activity: Order materials, supplies, or equipment..

These stay human 8

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Contact with others: constant contact with others · Face-to-face discussions: every day · Using hands on tools and objects: more than half the time · Responsible for others' health and safety: high responsibility

Conduct research, or assist in the conduct of research, including the collection of information and samples, such as blood, water, soil, plants and animals.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to conduct research, or assist in the conduct of research, including the collection of information and samples, such as blood, water, soil, plants and animals.

Context: The work draws on biology, chemistry and computers and electronics.
Specimens: [animal, artifacts]
Permits and methods: [describe]

List collection, preservation and recording steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Field specimen collection

Step 1Pick a real example: the next time you conduct research (today).

Step 2Fill in [Specimens] and [Permits and methods] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.5/5 · core task · O*NET work activity: Collect biological specimens..

Clean, maintain and prepare supplies and work areas.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to clean, maintain and prepare supplies and work areas.

Context: The work draws on biology, chemistry and computers and electronics.
Object: [artifact, supplies]
Material: [describe]

List safe cleaning steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Object cleaning

Step 1Pick a real example: the next time you clean, maintain and prepare supplies (today).

Step 2Fill in [Object] and [Material] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.0/5 · core task · O*NET work activity: Clean objects..

Set up, adjust, calibrate, clean, maintain, and troubleshoot laboratory and field equipment.

Weekly

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to set up, adjust, calibrate, clean, maintain, and troubleshoot laboratory and field equipment.

Context: The work draws on biology, chemistry and computers and electronics.
Equipment: [instrument, sensor system]
Purpose: [experiment, data collection]

List set-up, calibration and verification steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Lab or field equipment set-up

Step 1Pick a real example: the next time you set up (this week).

Step 2Fill in [Equipment] and [Purpose] with the real details, then run the prompt.

Step 3Run a known standard or test before collecting real data.

Importance 4.0/5 · core task · O*NET work activity: Set up laboratory or field equipment..

Isolate, identify and prepare specimens for examination.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to isolate, identify and prepare specimens for examination.

Context: The work draws on biology, chemistry and computers and electronics.
Samples: [specimens, slides, lab samples]
Analysis: [what's next]

List prep, labelling and storage steps. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Sample prep

Step 1Pick a real example: the next time you isolate, identify and prepare specimens (today).

Step 2Fill in [Samples] and [Analysis] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Importance 4.2/5 · core task · O*NET work activity: Prepare biological samples for testing or analysis..

Measure or weigh compounds and solutions for use in testing or animal feed.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to measure or weigh compounds and solutions for use in testing or animal feed.

Context: The work draws on biology, chemistry and computers and electronics.
Batch: [product, size]
Formula: [ingredients and amounts]

Scale the formula and make a weighing sheet. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Batch measuring sheet

Step 1Pick a real example: the next time you measure or weigh compounds and solutions (today).

Step 2Fill in [Batch] and [Formula] with the real details, then run the prompt.

Step 3Use the sheet on the next batch.

Importance 4.0/5 · core task · O*NET work activity: Measure ingredients or substances to be used in production processes.. Also involves: Calculate weights, volumes or other characteristics of materials..

Conduct standardized biological, microbiological or biochemical tests and laboratory analyses to evaluate the quantity or quality of physical or chemical substances in food or other products.

Weekly

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to conduct standardized biological, microbiological or biochemical tests and laboratory analyses to evaluate the quantity or quality of physical or chemical substances in food or other products.

Context: The work draws on biology, chemistry and computers and electronics.
Substance and measurement: [pH, salinity, enzymes, oxygen]
Equipment: [instrument]

Make a calibration and measurement checklist with QC. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Chemical analysis prep

Step 1Pick a real example: the next time you conduct standardized biological and microbiological or biochemical tests (this week).

Step 2Fill in [Substance and measurement] and [Equipment] with the real details, then run the prompt.

Step 3Check it against the manufacturer's manual and your site rules, and add the steps only experience teaches.

Safety-critical: AI output is a starting point. Follow your site's procedures and the manufacturer's guidance.

Importance 3.9/5 · core task · O*NET work activity: Analyze chemical compounds or substances..

Conduct or supervise operational programs, such as fish hatcheries, greenhouses and livestock production programs.

Daily

Leading people runs on trust. AI can prep the paperwork around it.

Show prep prompt & steps

Where AI still helps: AI can prep the paperwork around leading: meeting agendas, feedback drafts, rotas, briefings and difficult-conversation rehearsals.

Prep prompt

I work as a biological technician. Part of my job is to conduct or supervise operational programs, such as fish hatcheries, greenhouses and livestock production programs.

Context: The work draws on biology, chemistry and computers and electronics.
Operation: [inventory, hatchery, greenhouse]
People: [owners, staff]

Plan coordination, permissions and schedule. Give me the key message in 2 sentences, how people might react, and how to respond to each.

10-minute exercise: Coordinate field operations

Step 1Pick a real example: the next time you conduct or supervise operational programs (today).

Step 2Fill in [Operation] and [People] with the real details, then run the prompt.

Step 3Afterward, note one thing people responded to and one thing you'd change.

Importance 4.1/5 · O*NET work activity: Coordinate forestry or agricultural activities.. Also involves: Research livestock management methods.; Manage agricultural or forestry operations..

Feed livestock or laboratory animals.

Daily

Physical, in-person work. AI helps with checklists and write-ups.

Show prep prompt & steps

Where AI still helps: AI helps around the job: decoding manuals and instructions, pre-job checklists, calculations and writing up what you did afterward.

Prep prompt

I work as a biological technician. Part of my job is to feed livestock or laboratory animals.

Context: The work draws on biology, chemistry and computers and electronics.
Care: [nursery plants, lab animals, livestock]
Needs: [feeding, watering, propagation]

Make a daily and weekly care schedule with checks. Include the tools, materials and safety steps, the measurements or settings to double-check, and a 3-line template for logging the job. Flag anything to confirm in the manufacturer's manual.

10-minute exercise: Plant or animal care routine

Step 1Pick a real example: the next time you feed livestock or laboratory animals (today).

Step 2Fill in [Care] and [Needs] with the real details, then run the prompt.

Step 3Check feeding and care guidelines for the species.

Importance 4.4/5 · O*NET work activity: Care for plants or animals..

Get the full prompt pack for Biological Technicians

Every task, prompt and 10-minute exercise on this page in one PDF, formatted to print or keep on your desktop. Free.

Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

Speakingimportance 3.4/5
Used in: Guiding, Directing, and Motivating Subordinates
Judgment and Decision Makingimportance 3.1/5
Used in: Estimating the Quantifiable Characteristics of Products, Events, or Information
Coordinationimportance 3.0/5
Used in: Guiding, Directing, and Motivating Subordinates
Mathematicsimportance 3.0/5
Used in: Estimating the Quantifiable Characteristics of Products, Events, or Information

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

Critical Thinkingimportance 3.8/5
Used in: Monitoring Processes, Materials, or Surroundings
Reading Comprehensionimportance 4.0/5
Used in: Monitoring Processes, Materials, or Surroundings
Active Listeningimportance 3.9/5
Used in: Monitoring Processes, Materials, or Surroundings
Writingimportance 3.5/5
Used in: Documenting/Recording Information

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

Cytogenetic Technologists67% human-led · Same preparation
Your skills already line up

Getting into this job

Bachelor's degree is most common (63% of workers)

High school or less 14%
Certificate or some college 17%
Bachelor's 63%
Graduate degree 6%

On-the-job training: 3–6 months
Related experience: 6–12 months

What workers in this job report, from O*NET surveys (typical values). Some of these estimates are lower precision.

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Adobe AcrobatAdobe PhotoshopESRI ArcGIS softwareMicrosoft .NET FrameworkMicrosoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft WordSAS