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How an arbitrator / mediator / conciliator can use AI, task by task

O*NET 23-1022.00: Arbitrators, Mediators, and ConciliatorsMedian pay $75,530/year (BLS, May 2025)20 tasksJob Zone 5: Extensive preparation

Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.

Type your own title and every prompt on this page updates to match. Also called: Alternative Dispute Resolution Coordinator (ADR Coordinator), Arbiter, Arbitrator, Divorce Mediator, Family Mediator, Federal Mediator, Labor Arbitrator, Labor Mediator, Mediator, Public Employment Mediator.

Where AI fits in this job

AI-ready 12%AI-assist 36%Stays human 52%

Share of the job's tasks, weighted by how important and how frequent each task is (O*NET ratings). 2 AI-ready, 8 AI-assist and 10 human-led tasks out of 20. This measures where AI can help, not whether the job will disappear.

Information & paperwork
Thinking & planning
People & communication
Leading & teaching
Hands-on & physical

Shape of the job: importance of each kind of work activity (O*NET, 1 to 5).

🗓 Start here on Monday

The most frequent, most important tasks where AI can help right away.

  1. Prepare written opinions or decisions regarding cases.Write it up · Weekly
  2. Apply relevant laws, regulations, policies, or precedents to reach conclusions.Look into it · Weekly
  3. Research laws, regulations, policies, or precedent decisions to prepare for hearings.Look into it · Weekly

AI can draft these 2

AI produces a usable first pass. You review it, fix it and own it.

Prepare written opinions or decisions regarding cases.

Weekly

AI writes the first draft from your notes; you check every fact.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to prepare written opinions or decisions regarding cases.

Context: We use Microsoft SharePoint and Microsoft Word.
Case: [type, no names]
Findings and law: [summary]

Draft a decision structure: issues, facts, analysis, ruling. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Written decision draft

Step 1Pick a real example: the next time you prepare written opinions or decisions regarding cases (this week).
Step 2Fill in [Case] and [Findings and law] with the real details, then run the prompt.
Step 3The decision and reasoning are yours. Verify every legal citation.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 4.8/5 · core task · O*NET work activity: Prepare written decisions for legal proceedings..

Prepare settlement agreements for disputants to sign.

Monthly

AI writes the first draft from your notes; you check every fact.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 34% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Give AI your rough notes, numbers or last version and it will turn them into a clean, well-structured first draft. You check every fact and figure before it goes anywhere.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to prepare settlement agreements for disputants to sign.

Context: We use Microsoft SharePoint and Microsoft Word.
Document: [will, deed, brief, contract]
Facts and instructions: [paste, no client names]

Draft a structure and first draft, marking every legal point to verify with [CHECK]. Use plain language and headings where they help, and mark anything you had to guess with [CHECK].

10-minute exercise: Legal document first draft

Step 1Pick a real example: the next time you prepare settlement agreements.
Step 2Fill in [Document] and [Facts and instructions] with the real details, then run the prompt.
Step 3A lawyer must review and verify every citation and clause.

AI will happily make up numbers, names and dates. Every fact in the draft needs checking against your source.

Importance 3.4/5 · core task · O*NET work activity: Prepare legal documents..

AI can help you prep these 8

AI speeds up the prep, drafting or thinking. The core of the task is still yours.

Apply relevant laws, regulations, policies, or precedents to reach conclusions.

Weekly

AI gets you up to speed; confirm findings with records or people.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 38% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to apply relevant laws, regulations, policies, or precedents to reach conclusions.

Context: The work draws on law and government, personnel and human resources and administration and management.
Facts: [key facts, no names]
Jurisdiction and issue: [where, legal question]

Outline relevant precedents and statutes to look up, how each might apply, likely outcomes and risks. I will verify every authority.

10-minute exercise: Assess a case from precedent

Step 1Pick a real example: the next time you apply relevant laws, regulations and policies (this week).
Step 2Fill in [Facts] and [Jurisdiction and issue] with the real details, then run the prompt.
Step 3Look up every case it names. Discard any you can't find. Confirm the rules against the current official source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.6/5 · core task · O*NET work activity: Identify implications for cases from legal precedents or other legal information.. Also involves: Make decisions in legal cases..

Research laws, regulations, policies, or precedent decisions to prepare for hearings.

Weekly

AI gets you up to speed; confirm findings with records or people.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 38% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to research laws, regulations, policies, or precedent decisions to prepare for hearings.

Context: The work draws on law and government, personnel and human resources and administration and management.
Facts: [key facts, no names]
Jurisdiction and issue: [where, legal question]

Outline relevant precedents and statutes to look up, how each might apply, likely outcomes and risks. I will verify every authority.

10-minute exercise: Assess a case from precedent

Step 1Pick a real example: the next time you research laws, regulations and policies (this week).
Step 2Fill in [Facts] and [Jurisdiction and issue] with the real details, then run the prompt.
Step 3Look up every case it names. Discard any you can't find. Confirm the rules against the current official source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.8/5 · core task · O*NET work activity: Identify implications for cases from legal precedents or other legal information.. Also involves: Research relevant legal materials to aid decision making..

Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.

Weekly

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.

Context: The work draws on law and government, personnel and human resources and administration and management.
Records: [describe or paste the public or personal records, private details removed]
Issue to assess: [ownership, compliance, liability]

Summarize what the records establish, inconsistencies, issues needing follow-up, and the legal questions to research. Note what a professional must verify.

10-minute exercise: Review records for legal issues

Step 1Pick a real example: the next time you evaluate information (this week).
Step 2Paste or describe it in [Records] and state the [Issue to assess].
Step 3Check each issue it raises against the actual records and law.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Importance 3.9/5 · core task · O*NET work activity: Evaluate information related to legal matters in public or personal records..

Set up appointments for parties to meet for mediation.

Monthly

AI preps the paperwork; approving and paying stay with you.

Show prompt & steps

AI can prep the paperwork, extract details from documents and make checklists. Approving, paying and verifying stay with you.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to set up appointments for parties to meet for mediation.

Context: We use SAP software and Oracle PeopleSoft.
Calendar: [judge, hearings]
Items: [cases, meetings, deadlines]

Organize a schedule and flag conflicts. Point out anything missing or inconsistent and suggest a template I can reuse.

10-minute exercise: Court calendar

Step 1Pick a real example: the next time you set up appointments.
Step 2Fill in [Calendar] and [Items] with the real details, then run the prompt.
Step 3Save the template and use it on the next one. Time both.

Personal, financial and health data shouldn't go into AI tools unless your employer has approved one for it.

Importance 3.8/5 · core task · O*NET work activity: Coordinate legal schedules or activities..

Recommend acceptance or rejection of compromise settlement offers.

Monthly

AI helps you prepare clearer wording and likely questions.

📊 Real AI use (Anthropic Economic Index, Apr 2026 to May 2026): AI completed the task directly in 28% of those conversations; the rest were back-and-forth with the person.

Show prompt & steps

Use AI to prepare: simpler wording, analogies, likely questions and a one-page handout. The conversation itself is yours.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to recommend acceptance or rejection of compromise settlement offers.

Context: The work draws on law and government, personnel and human resources and administration and management.
Question: [client's issue, no names]
Law: [area, jurisdiction]

Organize the issues, likely options and questions to research. A lawyer gives the advice. Use plain language, one everyday analogy, and the questions people are most likely to ask with short answers.

10-minute exercise: Legal advice prep

Step 1Pick a real example: the next time you recommend acceptance or rejection of compromise settlement offers.
Step 2Fill in [Question] and [Law] with the real details, then run the prompt.
Step 3Check every answer is right for your workplace before you share it.

Rules, prices and policies change. Make sure AI is working from your current official version.

Importance 3.6/5 · core task · O*NET work activity: Provide legal advice to clients..

Interview claimants, agents, or witnesses to obtain information about disputed issues.

Monthly

AI helps you prepare questions; the listening is yours.

Show prompt & steps

Use AI to prepare better questions and to organize your notes afterward. Listening to the person in front of you is yours.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to interview claimants, agents, or witnesses to obtain information about disputed issues.

Context: The work draws on law and government, personnel and human resources and administration and management.
Matter: [claim or case type]
Person: [claimant, witness, party]

Write questions to establish facts, timeline and documents, plus follow-ups and cautions. Order the questions sensibly, add follow-ups for vague answers, and give me a note-taking template.

10-minute exercise: Interview for a legal matter

Step 1Pick a real example: the next time you interview claimants, agents and witnesses.
Step 2Fill in [Matter] and [Person] with the real details, then run the prompt.
Step 3Review the questions with your supervising attorney.

Don't record people or paste their answers into AI without consent and your employer's approval.

Importance 3.7/5 · O*NET work activity: Interview claimants to get information related to legal proceedings..

Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.

Monthly

AI gets you up to speed; confirm findings with records or people.

Show prompt & steps

AI can get you up to speed fast and suggest where to look, but you need to confirm findings against real sources, records or people.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.

Context: The work draws on law and government, personnel and human resources and administration and management.
Legal question: [the question, jurisdiction]
Facts: [key facts, no names]

Outline the relevant statutes, regulations and leading cases to look up, the arguments on each side, and search terms for legal databases. Mark anything you're unsure of. I will verify every citation.

10-minute exercise: Legal research brief

Step 1Pick a real example: the next time you conduct studies of appeals procedures.
Step 2Fill in [Legal question] and [Facts] with the real details, then run the prompt.
Step 3Look up every citation it gives in your legal database. AI can invent cases. Confirm the rules against the current official source.

AI can invent sources and citations. Open every link and confirm it says what the AI claims.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 3.4/5 · O*NET work activity: Research relevant legal materials to aid decision making..

Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.

A few times a year

AI builds you an answer bank; exceptions and the human touch are yours.

Show prompt & steps

Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.

Ready-to-use prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to organize or deliver public presentations about mediation to organizations, such as community agencies or schools.

Context: We use Salesforce software; the work draws on law and government, personnel and human resources and administration and management.
Program: [counseling, addiction services]
Audience: [clients, groups]

Write clear program information and answers. Keep answers to 2-3 sentences and flag any that depend on the situation.

10-minute exercise: Program information

Step 1Pick a real example: the next time you organize or deliver public presentations about mediation.
Step 2Fill in [Program] and [Audience] with the real details, then run the prompt.
Step 3Save the answers you'd actually use and tweak each one the first time you send it.

Don't paste customers' personal details into AI tools. Describe the situation instead.

Importance 2.7/5 · O*NET work activity: Present social services program information to the public..

These stay human 10

They need your hands, your presence or your accountable judgment. Lean into them: they get more valuable as routine work is automated.

📏 Measured in this job (O*NET work context): Impact of decisions: important results · Frequency of decisions: once a week or more but not every day · Face-to-face discussions: once a week or more but not every day · Contact with others: contact with others most of the time

Rule on exceptions, motions, or admissibility of evidence.

Weekly

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to rule on exceptions, motions, or admissibility of evidence.

Context: The work draws on law and government, personnel and human resources and administration and management.
Motion or objection: [describe]
Rules: [evidence rules]

Summarize arguments and applicable rules. Argue the strongest case against my current view and list what extra information would change the decision. I make the final call.

10-minute exercise: Evidence ruling prep

Step 1Pick a real example: the next time you rule on exceptions, motions and admissibility of evidence (this week).
Step 2Fill in [Motion or objection] and [Rules] with the real details, then run the prompt.
Step 3Make the call yourself, then note whether anything it raised changed your mind.

Importance 4.5/5 · core task · O*NET work activity: Rule on admissibility of legal proceedings..

Conduct hearings to obtain information or evidence relative to disposition of claims.

Monthly

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to conduct hearings to obtain information or evidence relative to disposition of claims.

Context: The work draws on law and government, personnel and human resources and administration and management.
The matter: [complaint, proposal or violation, no names]
Positions so far: [what each side argues]
Rules of procedure: [the rules I must follow]

Summarize each side's strongest argument, the questions I should ask, evidence that would settle it, and procedural points to watch. Don't tell me the outcome.

10-minute exercise: Prepare for a hearing

Step 1Pick a real example: the next time you conduct hearings.
Step 2Fill in [The matter], [Positions so far] and [Rules of procedure].
Step 3Use the question list in your prep, then decide on the record. The judgment stays with you.

Importance 4.6/5 · core task · O*NET work activity: Conduct hearings to investigate legal issues..

Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.

Context: The work draws on law and government, personnel and human resources and administration and management.
Matter: [claim, case; no names]
Who: [counsel, colleagues]

Prepare issues to clarify and documents to bring. Then play the other party. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Legal process meeting prep

Step 1Pick a real example: the next time you confer with disputants.
Step 2Fill in [Matter] and [Who] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.4/5 · core task · O*NET work activity: Meet with individuals involved in legal processes to provide information and clarify issues..

Determine extent of liability according to evidence, laws, or administrative or judicial precedents.

Weekly

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to determine extent of liability according to evidence, laws, or administrative or judicial precedents.

Context: The work draws on law and government, personnel and human resources and administration and management.
Case: [type, no names]
Evidence and law: [summary]

Organize findings of fact, applicable law and the questions to resolve. I decide. Argue the strongest case against my current view and list what extra information would change the decision. I make the final call.

10-minute exercise: Liability decision prep

Step 1Pick a real example: the next time you determine extent of liability (this week).
Step 2Fill in [Case] and [Evidence and law] with the real details, then run the prompt.
Step 3Make the call yourself, then note whether anything it raised changed your mind. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 4.6/5 · core task · O*NET work activity: Make decisions in legal cases..

Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.

Context: The work draws on law and government, personnel and human resources and administration and management.
Dispute: [type, no names]
Positions: [summary]

Prepare questions, interests behind positions and settlement options. Then play a party. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Mediation or arbitration prep

Step 1Pick a real example: the next time you use mediation techniques to facilitate communication between disputants.
Step 2Fill in [Dispute] and [Positions] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.2/5 · core task · O*NET work activity: Arbitrate disputes between parties to resolve legal conflicts..

Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.

Context: The work draws on law and government, personnel and human resources and administration and management.
Matter: [claim, case; no names]
Who: [counsel, colleagues]

Prepare issues to clarify and documents to bring. Then play the other party. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Legal process meeting prep

Step 1Pick a real example: the next time you conduct initial meetings.
Step 2Fill in [Matter] and [Who] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 4.0/5 · core task · O*NET work activity: Meet with individuals involved in legal processes to provide information and clarify issues..

Issue subpoenas or administer oaths to prepare for formal hearings.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to issue subpoenas or administer oaths to prepare for formal hearings.

Context: The work draws on law and government, personnel and human resources and administration and management.
Proceeding: [hearing, court]
Oath: [standard text]

Prepare the script and procedure. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Oath administration

Step 1Pick a real example: the next time you issue subpoenas.
Step 2Fill in [Proceeding] and [Oath] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 3.8/5 · core task · O*NET work activity: Administer oaths to court participants.. Also involves: Prepare legal documents..

Authorize payment of valid claims.

Monthly

Your accountable call. Use AI as a sounding board beforehand.

Show prep prompt & steps

Where AI still helps: Use AI as a sounding board before you decide. Ask it to argue the other side, list what you might be overlooking, or organize the evidence.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to authorize payment of valid claims.

Context: The work draws on law and government, personnel and human resources and administration and management.
Claim: [type, amount, no names]
Evidence and rules: [findings, law]

Organize the evidence for validity and amount; list open questions. Argue the strongest case against my current view and list what extra information would change the decision. I make the final call.

10-minute exercise: Claim payment decision prep

Step 1Pick a real example: the next time you authorize payment of valid claims.
Step 2Fill in [Claim] and [Evidence and rules] with the real details, then run the prompt.
Step 3Make the call yourself, then note whether anything it raised changed your mind.

Importance 3.3/5 · core task · O*NET work activity: Authorize payments to settle legal disputes..

Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.

Weekly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.

Context: The work draws on law and government, personnel and human resources and administration and management.
Dispute: [type, no names]
Positions: [summary]

Prepare questions, interests behind positions and settlement options. Then play a party. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Mediation or arbitration prep

Step 1Pick a real example: the next time you specialize in the negotiation and resolution of environmental conflicts (this week).
Step 2Fill in [Dispute] and [Positions] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it.

Importance 3.4/5 · O*NET work activity: Arbitrate disputes between parties to resolve legal conflicts..

Participate in court proceedings.

Monthly

Human connection. Use AI only before and after, to prepare.

Show prep prompt & steps

Where AI still helps: Use AI before and after, not during. Prepare talking points, practise a hard conversation, or turn your notes into a follow-up.

Prep prompt

I work as an arbitrator / mediator / conciliator. Part of my job is to participate in court proceedings.

Context: The work draws on law and government, personnel and human resources and administration and management.
Matter: [tax, land development, case]
Client's position: [summary]

Prepare arguments, anticipated objections and responses. Then play the other side. Suggest ways to open, phrases to avoid, and how to handle it if things get tense. Then play the other person so I can practice.

10-minute exercise: Representing a client

Step 1Pick a real example: the next time you participate in court proceedings.
Step 2Fill in [Matter] and [Client's position] with the real details, then run the prompt.
Step 3After the real conversation, write down what worked so you can reuse it. Confirm the rules against the current official source.

Rules and regulations vary by place and change often. Confirm against the official source before relying on anything.

Importance 2.6/5 · O*NET work activity: Represent the interests of clients in legal proceedings..

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Your next moves

Skills to build

From O*NET's ratings of how important each skill is in this job, matched to which part of the work it supports.

Stays human Deepen these

They power the human-led work, which is the part of the job AI can't take over.

  • Active Listeningimportance 4.4/5
    Used in: Making Decisions and Solving Problems
  • Reading Comprehensionimportance 4.1/5
    Used in: Making Decisions and Solving Problems
  • Active Learningimportance 3.9/5
    Used in: Making Decisions and Solving Problems
  • Speakingimportance 4.1/5
    Used in: Communicating with Supervisors, Peers, or Subordinates

With AI Use these to work with AI

When AI does the first draft, these are the skills you use to brief it and check what comes back.

  • Critical Thinkingimportance 4.0/5
    Used in: Analyzing Data or Information
  • Writingimportance 4.2/5
    Used in: Documenting/Recording Information
  • Social Perceptivenessimportance 3.8/5
    Used in: Guiding, Directing, and Motivating Subordinates
  • Persuasionimportance 3.8/5
    Used in: Guiding, Directing, and Motivating Subordinates

Where you could move

Related jobs from O*NET with the closest skill profile, favouring ones where more of the work stays human. No step down in preparation.

  • Judges, Magistrate Judges, and Magistrates78% human-led · Same preparation · $153,990/yr · usually doctoral degreeSkills to build: Judgment and Decision Making, Time Management, Complex Problem Solving
  • Lawyers35% human-led · Same preparation · $159,670/yr · usually doctoral degreeSkills to build: Judgment and Decision Making, Time Management, Systems Analysis

Getting into this job

Professional degree is most common (37% of workers)

  • High school or less 5%
  • Associate's 5%
  • Bachelor's 26%
  • Graduate degree 63%
  • On-the-job training: 1–2 years
  • Related experience: 6–8 years
  • Professional certification: important (3.4/5)

What workers in this job report, from O*NET surveys (typical values).

Software in this job

In-demand tools from O*NET. Many now have AI built in, so check what yours can do before adding a new tool.

Microsoft AccessMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft SharePointMicrosoft WordOracle PeopleSoftSalesforce softwareSAP software