Home › Work activities › Supervise clerical or administrative personnel
O*NET detailed work activitySupervise clerical or administrative personnel
Stays humanLead people
10 jobs13 tasks
Leading people runs on trust, presence and reading the situation: motivating, correcting, backing people up and taking responsibility. AI can't do that for you.
Part of Supervise personnel activities, under the O*NET work activity group Guiding, Directing, and Motivating Subordinates. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 1 AI-assist, 12 stays human).
Tasks built on this activity
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Supervise or train other staff members.
- Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
- Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
- Supervise administrative staff and provide training and orientation to new staff.
- Train and supervise subordinates and other staff.
- Monitor contractor performance, recommending contract modifications when necessary.
- Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Monitor and direct the work of lower-level clerks.
- Supervise other clerical staff and provide training and orientation to new staff.