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O*NET detailed work activityRoute mail to correct destinations
Stays humanHands-on work
6 jobs11 tasks
This is physical, in-person work with real objects, tools, equipment and places that change from day to day. AI can't do it for you.
Part of Process shipments or mail, under the O*NET work activity group Performing Administrative Activities. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 11 stays human).
Tasks built on this activity
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Hold mail for customers who are away from delivery locations.
- Meet schedules for the collection and return of mail.
- Return incorrectly addressed mail to senders.
- Record address changes and redirect mail for those addresses.
- Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
- Route correspondence to other departments for reply.
- Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
- Route statements for mailing or over-the-counter delivery to customers.