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O*NET detailed work activity

Resolve interpersonal conflicts

This depends on human connection: empathy, trust, being physically present and responding to someone in real time. People can tell the difference.

Part of Mediate disputes, under the O*NET work activity group Resolving Conflicts and Negotiating with Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 3 stays human).

Tasks built on this activity

• Resolve problems between inmates.Stays human First-Line Supervisors of Correctional Officers
• Settle disputes between inmates.Stays human Correctional Officers and Jailers
• Investigate and resolve personnel problems within organization and charges of misconduct against staff.Stays human First-Line Supervisors of Police and Detectives