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O*NET detailed work activity

Resolve employee or contractor problems

Leading people runs on trust, presence and reading the situation: motivating, correcting, backing people up and taking responsibility. AI can't do that for you.

Part of Resolve personnel or operational problems, under the O*NET work activity group Resolving Conflicts and Negotiating with Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 0 AI-assist, 3 stays human).

Tasks built on this activity

• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.Stays human Computer and Information Systems Managers
• Resolve vendor or contractor grievances and claims against suppliers.Stays human Purchasing Managers
• Implement corrective action plans to solve organizational or departmental problems.Stays human Chief Executives