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O*NET detailed work activityRecommend products or services to customers
AI-assistAnswer questions
10 jobs11 tasks
Build a personal answer bank with AI for the questions you get every day. In the moment, the human touch and the judgment about exceptions are yours.
Part of Advise others on products or services, under the O*NET work activity group Providing Consultation and Advice to Others. Individual tasks below can carry a different label when their own wording calls for it (0 AI-ready, 11 AI-assist, 0 stays human).
Tasks built on this activity
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Recommend products to customers, based on customers' needs and interests.
- Recommend treatment and prevention methods for pest problems to clients.
- Suggest specific product purchases to meet customers' needs.
- Recommend and provide advice on a wide variety of products and services.
- Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
- Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations.
- Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
- Recommend product or service improvements to employers.
- Review plans for new construction with clients, enumerating and recommending available options and features.