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O*NET detailed work activityCollect deposits, payments or fees
Stays humanHands-on work
27 jobs31 tasks
This is physical, in-person work with real objects, tools, equipment and places that change from day to day. AI can't do it for you.
Part of Collect fares or payments, under the O*NET work activity group Monitoring and Controlling Resources. Individual tasks below can carry a different label when their own wording calls for it (2 AI-ready, 3 AI-assist, 26 stays human).
Tasks built on this activity
- Collect and record customer deposits and fees and issue receipts, using computers.
- Compute bills, collect payments, and make change for guests.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Prepare customer invoices and accept payment.
- Receive payments and post amounts paid to customer accounts.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Receive payment and record receipts for services.
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Receive, record, and bank cash, checks, and vouchers.
- Turn in money and receipts collected along mail routes.
- Receive and count daily inventories of cash, drafts, and travelers' checks.
- Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Send out notices and accept fine payments for lost or overdue books.
- Accept payment on accounts.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Collect initial premiums and issue receipts.
- Call customers to collect payment on delinquent accounts.
- Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
- Collect past-due bills.
- Collect money from students for school-related projects.
Tasks where it is part of the work
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Compute prices for services and receive payment, or provide supervisors with billing information.
- Collect fines and respond to complaints about fines.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Sell mail products, and accept payment for products and mailing charges.